NIKITA SMITH
154 Creekside Dr. Four Oaks,NC
Summary
Highly efficient Department Assistant with strong administrative expertise and public sector background. Effectively managed large services group's administrative functions and received recognition for quality of work. Excellent organizational and collaborative skills leading to outstanding results.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Department Assistant.
Harnett Health Hospital
07.2015 - Current
- Provide wide variety of clerical, administrative, and communication duties in support of a unit or department in a clinical area.
- Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- · Locates information and enter data into online system.
Referral Specialist
Benson Area Medical Center
04.2015 - 07.2015
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Streamlined referral processes for increased efficiency, resulting in timely appointments for patients.
- Verified insurance benefits and eligibility for [Type] procedures before referring clients.
- Coordinate and set appointments, procedures and medical testing utilizing EMDS
Dietary Aide Assistant
Harnett Health Hospital
10.2006 - 07.2015
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Billing Specialist (Internship)
Harnett Health Premier Pediatrics
09.2013 - 02.2014
- Handle charges and payments including posting patient charges for office visits, procedures and immunizations.
- Accurately posts payments on accounts, schedule appointments at checkout/by phone.
- Effectively use Micro MD for billing and all scripts for EMR.
Compliance and Auditing (Internship)
Wake Med Health & Hospital
02.2013 - 07.2013
- Assisted in reviewing requests for information related to Medicare, Medicaid and Medicare Advantage.
- Updated audit tracking applications by accurately filing regulatory documentation into audit tracking software.
- Scanned and processed documentation using Microsoft SharePoint.
Medical Records Specialist
Bowman’s Enterprise
12.2005 - 05.2006
- Assembled medical records on flat bed for imaging and placed finished records back into packing cases.
- Kept production records of images completed on each roll of film.
- Inventoried records that the organization has and dispose of records that no longer are of use.
Education
Dental Assistant Program -
Penn Foster College
Scottsdale, AZ05.2024
Associate of Science - Science Degree in Medical Billing And Coding
Ultimate Medical Academy - Clearwater
Clearwater, FL08.2014
Skills
- Extensive Training in ICD-9-CM, HCPCS, CPT
- Co-Payments & Deductibles
- HIPAA Compliance
- Introduction to ICD-10-CM
- Electronic Payment Posting
- Appointment Scheduling
- Medical Terminology
- ▪ Office Management ▪ Data Entry & 10-Key Skills ▪ MS
Office
Certification
- The American Heart Association Basic Life Support (CPR and AED) Program (2023)
- Pharmacy Assistant Course (2008)
- Bio-Work Certificate Course (2007)
Timeline
Department Assistant.
Harnett Health Hospital
07.2015 - Current
Referral Specialist
Benson Area Medical Center
04.2015 - 07.2015
Billing Specialist (Internship)
Harnett Health Premier Pediatrics
09.2013 - 02.2014
Compliance and Auditing (Internship)
Wake Med Health & Hospital
02.2013 - 07.2013
Dietary Aide Assistant
Harnett Health Hospital
10.2006 - 07.2015
Medical Records Specialist
Bowman’s Enterprise
12.2005 - 05.2006
Dental Assistant Program -
Penn Foster College
Associate of Science - Science Degree in Medical Billing And Coding
Ultimate Medical Academy - Clearwater
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