Nikita Spivakov

- Communicate with clients and provide consultations on products such as furniture, small household appliances, building materials, and forklift trucks.

- Accompany clients through all stages of the transaction process and finalize deals.

- Handle cash register operations

• Managed the office staff, set daily tasks, and provided performance feedback at the end of each day.
• Met monthly and quarterly sales targets set by the company by creating daily sales plans for each employee and monitoring their progress.
• Responsible for office staffing, including recruitment, conducting interviews, and training new employees.
• Performed administrative duties such as preparing daily sales reports, conducting monthly inventory checks, reconciling accounting reports, and compiling photo reports.

• Advised customers on mobile and home internet tariff plans.
• Handled customer inquiries, resolved objections, and guided clients toward making purchases.
• Sold various electronic products including smartphones, routers, modems, smartwatches, and related accessories.
• Managed administrative tasks such as processing customer complaints, SIM card replacements, contract reissues, internet order collection and delivery, cash handling, and maintaining the sales office’s order.
• Oversaw the opening and closing of the sales office.