Nikiya Lester
Goleta,CA
Summary
Dedicated and reliable employee with a strong work ethic and exceptional customer service skills. I have proved my ability to resolve conflicts and manage cash transactions accurately while maintaining an organized environment. Committed to enhancing customer experiences and promoting sales.
Overview
3
3
years of professional experience
Work History
Guest Associate
In-N-Out Burger
Redding, CA
01.2025 - Current
- Assisted customers with inquiries and provided exceptional service to better those guest experiences.
- Maintained cleanliness and organization of the store to create a welcoming atmosphere.
- Teamed up with co-workers to solve customer issues efficiently and effectively.
- Handled point of sale transactions, ensuring accuracy in payments and managing cash flow.
- Adapted quickly to changing priorities and demands in a fast paced work environment.
Seasonal Position Team Member
Spencer’s Gifts
Redding, CA
09.2024 - 12.2024
- Collaborated with team to restock merchandise, ensuring optimal inventory levels.
- Assisted customers with product questions to enhance their shopping experience.
- Accurate and efficient transaction processing.
- Informed customers of promotions to increase sales.
- Resolved customer complaints professionally.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Adapted to all required tasks quickly.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Crew Member
Taco Bell
Redding, CA
12.2022 - 05.2023
Education
Shasta High School
Redding, CASkills
- Strong work ethic
- Customer service
- Detail-oriented
- Flexible schedule
- Experience in cash handling and processing payment
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Adaptability and flexibility
- Conflict resolution
- Time management abilities
- Inventory management
- Friendly, positive attitude
- Food and drink handling experience
Timeline
Guest Associate
In-N-Out Burger
01.2025 - Current
Seasonal Position Team Member
Spencer’s Gifts
09.2024 - 12.2024
Crew Member
Taco Bell
12.2022 - 05.2023
Shasta High School