ShaNikka Anderson-Mallett
Lansing
Summary
Certified coding professional with extensive expertise in medical coding, billing processes, and healthcare regulations. Proven ability to ensure accuracy and compliance, driving significant improvements in revenue cycle optimization. Committed to fostering team collaboration and demonstrating adaptability to evolving industry demands. Recognized for reliability, thoroughness, and exceptional communication skills in dynamic, fast-paced environments.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Certified Medical Assistant
Aylo Health
05.2026 - Current
- Supported clinical and administrative operations in outpatient healthcare setting, enhancing patient care delivery.
- Obtain and document vital signs, medical histories, medications, and other patient information.
- Prepare patients for examinations and provider visits while maintaining patient comfort, privacy, and confidentiality.
- Provide clinical and administrative support in an outpatient healthcare setting.
- Assist healthcare providers with daily clinical workflows and patient care.
- Maintain accurate electronic health records in accordance with organizational policies and HIPAA requirements.
- Facilitated effective communication among patients, providers, and healthcare staff to streamline patient care processes.
- Utilized knowledge of medical terminology, anatomy, and clinical procedures to enhance daily responsibilities.
Medical Assistant
University of Michigan Health-Sparrow
01.2024 - 01.2025
- Provided clinical and administrative support to healthcare providers in a patient-centered environment.
- Utilized eClinicalWorks (ECW) EHR for patient documentation and electronic health record management.
- Collected and documented patient information accurately while maintaining patient confidentiality.
- Assisted with patient preparation and clinical procedures to ensure smooth office operations.
- Coordinated patient communication and scheduling to enhance office efficiency.
- Maintained compliance with HIPAA and organizational policies.
- Collaborated with providers and healthcare staff to optimize patient flow and maintain quality care.
Medical Assistant Extern
McLaren Greater Lansing – Women’s Health
10.2023 - 12.2023
- Assisted clinical staff with patient intake and room preparation, enhancing overall administrative efficiency.
- Assisted clinical staff with patient intake, room preparation, and administrative responsibilities.
- Supported patient flow while fostering a professional and compassionate environment, improving patient experience.
- Applied medical terminology and clinical knowledge to daily healthcare operations, ensuring accurate communication and service delivery.
- Maintained patient confidentiality and followed HIPAA requirements.
Education
Associate Degree - Health Information Technology
DeVry University
Lisle, IL07-2027
Graduate Certificate - Medical Billing and Coding
DeVry University
Lisle, IL08-2026
Graduate Certificate - Medical Assistant
Ross Medical Education Center-Lansing
Lansing, MI12-2023
Skills
- Medical terminology
- HIPAA compliance awareness
- Claims processing
- CPT coding
- Patient documentation
- Insurance billing
- Modifiers application expertise
- Claims processing efficiency
- Modifiers application
- E/M coding
- Charge entry management
- Insurance verification
Certification
Certified Professional Coder–Apprentice (CPC-A)-AAPC
Certified Medical Assistant-AAMA
Basic Life Support (BLS)-AHA
Timeline
Certified Medical Assistant
Aylo Health
05.2026 - Current
Medical Assistant
University of Michigan Health-Sparrow
01.2024 - 01.2025
Medical Assistant Extern
McLaren Greater Lansing – Women’s Health
10.2023 - 12.2023
Associate Degree - Health Information Technology
DeVry University
Graduate Certificate - Medical Billing and Coding
DeVry University
Graduate Certificate - Medical Assistant
Ross Medical Education Center-Lansing
Personal Information
Title: Certified Medical Assistant | Certified Professional Coder–Apprentice (CPC-A) | Health Information Technology