Nikki Armstrong
Katy,TX
Summary
An Innovative leader who supports a high-performing hybrid talent acquisition team, enhancing hire quality and reducing fill times through strategic use of applicant tracking systems and robust recruitment policies. Collaborative leadership and relationship-builder who fosters a culture of continuous improvement and growth, directly contributing to the successful placement of 750 candidates annually.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Manager
Service Corporation International
11.2011 - Current
- Manage a high-performing hybrid talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success. Provided direct leadership to 9 direct reports and 30 indirect reports.
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Reduced time-to-fill rates by 19 days utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
- Led training sessions for hiring managers on topics such as interviewing techniques, unconscious bias awareness, and legal considerations in the hiring process.
- Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
- Facilitated successful candidate experiences throughout all stages of the recruitment journey by maintaining open lines of communication and providing timely feedback.
- Improved company branding efforts by developing compelling content for career websites and social media channels that highlighted organizational culture and values.
- Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
- Created effective talent acquisition training materials that supported culture and performance objectives.
- Completed talent acquisition and management for 750 internal and external placements annually.
Education
Master of Arts - Human Resources Management
University of Phoenix
Tempe, AZ2011
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ03.2007
Skills
- Applicant Tracking Systems
- Recruitment
- Data-driven decision-making
- Candidate Sourcing
- Talent management
- Project Management
- Coaching and Mentoring
- Relationship Building
- Team Collaboration
- Effective Communication
- Team building
- Continuous Improvement
Accomplishments
- Assisted with the design, systems testing and Implementation of Workday Recruiting for our Recruitment Team.
- Trained 39 recruiters on Workday Recruiting HCM
- Received Service Excellence Award for providing outstanding service 3 times throughout my career
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Important To Me
Work from home option401k matchCompany CulturePaid time offFlexible work hoursWork-life balanceCareer advancementTimeline
Talent Acquisition Manager
Service Corporation International
11.2011 - Current
Master of Arts - Human Resources Management
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
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