Nikki Bean
Bonded Texas Notary Public
Aubrey,TX
Summary
Motivated professional with experience in a fast-paced environment, works well under pressure and continuously takes the initiative toward starting and successfully completing tasks. Goal-driven, multi-tasked and assertive, actively seeking employment in a challenging and supportive work environment.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Remote Intake Customer Service Agent
Adecco/CVS Health
Richardson , TX
10.2020 - 08.2022
- Prior Authorizations/ Data Entry
- Insurance/Benefit Verification
- Customer Service
- ICD-9, CPT codes, ICD-10
Remote Retention/Collections Agent
Telvista
Dallas , TX
02.2019 - 10.2020
- Retain customers
- Customer Service
- Upselling/Sales
- Collect on past due accounts
Customer Service/Sales Chat Agent
Etech Dallas, LLC
Dallas , TX
01.2016 - 02.2019
- Customer Service/Sales via Chat
- Retention
Medical Assistant Intern
Dallas Medical MultiCare
Dallas , TX
07.2015 - 10.2015
- Completed 240 hours) Insurance adjustments and verifications, billing, scheduled appointments, patient
- Check-in, electronically filed patients' charts using Practice Suites Software Performed vital signs, assisted physician with minor procedures.
- Prior Authorization
Education
Associate of Applied Science - Accounting
Everest College - Colorado Springs
Colorado Springs, CO 04.2009 - 05.2010
Medical Assistant Program - Phlebotomy, Anatomy, Lab, Administrative, Clinical
Concorde Career College
Dallas, TX 11.2014 - 11.2015
Skills
Accounts Payable/Receivable
undefinedLicenses & Certifications
Notary Public State of Texas, Valid until 2027
Timeline
Remote Intake Customer Service Agent
Adecco/CVS Health
10.2020 - 08.2022
Remote Retention/Collections Agent
Telvista
02.2019 - 10.2020
Customer Service/Sales Chat Agent
Etech Dallas, LLC
01.2016 - 02.2019
Medical Assistant Intern
Dallas Medical MultiCare
07.2015 - 10.2015
Medical Assistant Program - Phlebotomy, Anatomy, Lab, Administrative, Clinical
Concorde Career College
11.2014 - 11.2015
Associate of Applied Science - Accounting
Everest College - Colorado Springs
04.2009 - 05.2010
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