Summary
Overview
Work History
Education
Skills
Licenses & Certifications
Timeline
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Nikki Bean

Nikki Bean

Bonded Texas Notary Public
Aubrey,TX

Summary

Motivated professional with experience in a fast-paced environment, works well under pressure and continuously takes the initiative toward starting and successfully completing tasks. Goal-driven, multi-tasked and assertive, actively seeking employment in a challenging and supportive work environment.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Remote Intake Customer Service Agent

Adecco/CVS Health
Richardson , TX
2020.10 - 2022.08
  • Prior Authorizations/ Data Entry
  • Insurance/Benefit Verification
  • Customer Service
  • ICD-9, CPT codes, ICD-10


Remote Retention/Collections Agent

Telvista
Dallas , TX
2019.02 - 2020.10
  • Retain customers
  • Customer Service
  • Upselling/Sales
  • Collect on past due accounts

Customer Service/Sales Chat Agent

Etech Dallas, LLC
Dallas , TX
2016.01 - 2019.02
  • Customer Service/Sales via Chat
  • Retention

Medical Assistant Intern

Dallas Medical MultiCare
Dallas , TX
2015.07 - 2015.10
  • Completed 240 hours) Insurance adjustments and verifications, billing, scheduled appointments, patient
  • Check-in, electronically filed patients' charts using Practice Suites Software Performed vital signs, assisted physician with minor procedures.
  • Prior Authorization

Education

Associate of Applied Science - Accounting

Everest College - Colorado Springs
Colorado Springs, CO
2009.04 - 2010.05

Medical Assistant Program - Phlebotomy, Anatomy, Lab, Administrative, Clinical

Concorde Career College
Dallas, TX
2014.11 - 2015.11

Skills

Accounts Payable/Receivable

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Licenses & Certifications

Notary Public State of Texas, Valid until 2027

Timeline

Remote Intake Customer Service Agent

Adecco/CVS Health
2020.10 - 2022.08

Remote Retention/Collections Agent

Telvista
2019.02 - 2020.10

Customer Service/Sales Chat Agent

Etech Dallas, LLC
2016.01 - 2019.02

Medical Assistant Intern

Dallas Medical MultiCare
2015.07 - 2015.10

Medical Assistant Program - Phlebotomy, Anatomy, Lab, Administrative, Clinical

Concorde Career College
2014.11 - 2015.11

Associate of Applied Science - Accounting

Everest College - Colorado Springs
2009.04 - 2010.05
Nikki BeanBonded Texas Notary Public