Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikki Bracamonte

Gilbert,AZ

Summary

Efficient customer service professional recognized for high productivity and swift task completion. Specializes in leadership, time management, and conflict resolution to enhance all experiences. Strong communication and adaptability skills contribute to meeting diverse customer needs and maintaining satisfaction levels.

Overview

8
8
years of professional experience

Work History

Server

The Porch
Gilbert, AZ
02.2025 - Current
  • Provided exceptional service to high volume of daily customers.
  • Stayed informed about daily specials, new menu items, promotions.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Server

Zipps Bar and Grill
Scottsdale, AZ
01.2023 - 03.2025
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Delivered food orders promptly and courteously.
  • Prepared checks, itemizing total meal costs and taxes.
  • Trained new employees to perform duties.

Upscale Catering Server

Atlasta Catering
Phoenix, AZ
10.2022 - 04.2023
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Served food and beverages to guests at various events, maintaining high standards of professionalism.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Educated guests on meals during by answering questions and bringing special orders.

Manager-Server-Bartender

Brewers Restaurant & Sports Bar
Yuma, AZ
06.2017 - 10.2022
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Esthetician License -

Studio Academy of Beauty
Phoenix, AZ
07-2023

High School Diploma -

Gila Ridge High School
Yuma, AZ
05-2016

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Positive and professional
  • Sales techniques
  • Attention to detail
  • Leadership
  • Reliable
  • Personable
  • Multitasking

Timeline

Server

The Porch
02.2025 - Current

Server

Zipps Bar and Grill
01.2023 - 03.2025

Upscale Catering Server

Atlasta Catering
10.2022 - 04.2023

Manager-Server-Bartender

Brewers Restaurant & Sports Bar
06.2017 - 10.2022

Esthetician License -

Studio Academy of Beauty

High School Diploma -

Gila Ridge High School

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