Nikki Donahoo

Elderly Care:

• Assist clients with daily living needs to maintain self-esteem and general wellness and implement strategies for increasing client independence and satisfaction.
• Serve as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
• Run errands, maintain checkbook and financial accounts, manage laundry, and complete weekly grocery shopping.

Child Care, including those with special needs:

• Develop age-appropriate educational activities to enhance cognitive and social skills.
• Implement behavior management strategies, encouraging positive interactions among children.
• Ensure child safety through diligent supervision and adherence to established protocols.

• Created and published marketing copy, images, videos, emails, social media, and other collateral consistent with the organization's brand, including 10 page newsletters biannually
• Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
• Responsibly compiled and managed numerous vital documents regarding donations, volunteers, and expenses
• Revitalized employee communications to better convey important information and boost morale

• Facilitated training sessions for 40+ youth leaders and 75+ youth, promoting leadership skills and teamwork.
• Enhanced youth engagement by designing and implementing creative programs and events.
• Managed communication strategies, ensuring timely information dissemination to participants and families.
• Mentored junior coordinators, sharing best practices for successful program execution.