Nikki Flowers
Garden City
Summary
Dedicated and customer-focused professional with 10+ years of experience in fast-paced service environments, demonstrating strong communication, organization, and multitasking abilities. Proven track record of providing exceptional customer service, handling high-volume interactions, managing transactions, and resolving issues efficiently. Seeking to leverage strong interpersonal, administrative, and problem-solving skills in a Secretary/Receptionist role while contributing to a welcoming and professional office environment.
Overview
8
8
years of professional experience
Work History
Restaurant Server
TEXAS ROADHOUSE
Wichita
05.2025 - 05.2026
- Delivered exceptional customer service while managing multiple tables in a fast-paced environment.
- Collaborated with team members to facilitate timely food delivery and enhance guest experiences.
- Organized workspace and provided high-energy hospitality while adhering to corporate food safety and service standards.
- Processed customer payments and balanced cash transactions to ensure accurate financial records.
Restaurant Server
GARDEN CITY STEAKHOUSE
Garden City
03.2024 - 02.2025
- Managed multiple tables simultaneously, delivering exceptional customer service to enhance guest experience.
- Promptly attended to guests' needs, ensuring high satisfaction during their dining experience.
- Assisted guests with menu selections and special requests.
- Delivered food and beverages to tables efficiently, contributing to timely service.
Restaurant Server
OLD CHICAGO PIZZA & TAPROOM
Garden City
12.2022 - 03.2024
- Managed fast-paced 5 to 7 table section, improving table turnover during high-volume dinner rushes.
- Promoted craft beer and pizza menu, guiding guests through options to enhance dining experience.
- Maintained 100% accuracy in cash handling, credit transactions, and POS system entries during busy shifts.
Restaurant Server
LONGHORN STEAKHOUSE
Wichita
02.2021 - 08.2022
- Delivered exceptional customer service, contributing to memorable dining experiences.
- Accurately processed customer orders using point-of-sale systems, ensuring efficient service.
- Trained new servers on menu items and procedures, improving team readiness and service quality.
Harvest/Grain Elevator Operator
Garden City Co-Op
Garden City
06.2019 - 08.2019
- Weighed trucks and tested grain samples to ensure quality standards
- Entered data into internal systems and maintained logs for accurate records
- Communicated with drivers and staff to facilitate smooth operations
Sales Associate
The Buckle
Garden City
02.2018 - 05.2019
- Provided exceptional customer service to 50+ customers daily by assisting with product selection and delivering personalized shopping experiences.
- Executed accurate and efficient transactions using POS systems to enhance customer satisfaction.
- Facilitated store operations by managing merchandising, returns, and exchanges.
Education
High School - GARDEN CITY, KS
GARDEN CITY HIGH SCHOOL
GARDEN CITY, KS05-2019
Some College (No Degree) - Hays, KS
FORT HAYS STATE UNIVERSITY
Hays, KSSkills
- Accounting
- Budgeting
- Computer skills
- Data entry
- POS systems
- Interpersonal skills
- Effective communication
- Dependable
- Energetic
- Hardworking
References
- Mike Wade, 620-640-8877, Garden City, KS, Previous boss
- Rachel Miller, 913-209-9876, Lakin, KS, Mentor
- Craig Bridgeman, 620-640-4806, Garden City, KS, Mentor
Timeline
Restaurant Server
TEXAS ROADHOUSE
05.2025 - 05.2026
Restaurant Server
GARDEN CITY STEAKHOUSE
03.2024 - 02.2025
Restaurant Server
OLD CHICAGO PIZZA & TAPROOM
12.2022 - 03.2024
Restaurant Server
LONGHORN STEAKHOUSE
02.2021 - 08.2022
Harvest/Grain Elevator Operator
Garden City Co-Op
06.2019 - 08.2019
Sales Associate
The Buckle
02.2018 - 05.2019
High School - GARDEN CITY, KS
GARDEN CITY HIGH SCHOOL
Some College (No Degree) - Hays, KS
FORT HAYS STATE UNIVERSITY