Nikki Hayes
Bountiful,Utah
Summary
Knowledgeable and dedicated customer service professional with experience in the aesthetics industry. Solid team player with outgoing, positive demeanor and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialized in quality, speed and process optimization. Articulate, energetic and results-oriented with an exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Web Designer
Natalie Hayes Campaign
Bountiful, United States
06.2019 - Current
- Designed user interface to meet client specifications and content management system
- Communicated neutrally, empathetically and comfortably with the client
- Enhanced functionality and appearance of website and repaired functionality issues
Master Aesthetician
Davis Technical College
Kaysville, UT
10.2017 - 12.2018
- Performed over 30 facials, chemical peels, laser, microdermabrasion and waxing procedures per week
- Handled busy schedules and stayed on top of key deadlines
- Solved customer complaints and facilitated conflict resolutions
- Assessed condition of clients' skin in order to make recommendations to improve skin quality
- Informed guests of appropriate products available to increase retail sales
Education
Bachelor of Science - Nursing
Weber State University
Ogden, UT05.2021
High School Diploma -
NUAMES
Layton, UT05.2019
Master Aesthetician License -
Davis Technical College
Kaysville, UT12.2018
Skills
- Customer service oriented
- Skilled conflict manger
- Dynamic team-player
- Organized with special attention to detail
- Enthusiastic attitude towards work
- Thrives under pressure
- Eagerness to learn
- Self-motivated and ambitious
Certification
- CPR/AED Certification, National CPR Foundation July 2018
- Barbicide Certification, Barbicide Corp. July 2018
- Classic Eyelash Extensions, LashStuff July 2019
Timeline
Web Designer
Natalie Hayes Campaign
06.2019 - Current
Master Aesthetician
Davis Technical College
10.2017 - 12.2018
Bachelor of Science - Nursing
Weber State University
High School Diploma -
NUAMES
Master Aesthetician License -
Davis Technical College
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