Nikki Jones
The Colony
Summary
Adept at inspecting systems, troubleshooting faults and devising forward-thinking resolutions that enhance performance and meet customer expectations. Friendly, outgoing and devoted to always improving as a professional.
Overview
19
19
years of professional experience
1
1
Certificate
Work History
Jailer
The City of The Colony Tx
01.2023 - Current
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Supervise and perform all jail operations, which include: book-in, release of prisoners, arraignments, meal preparation, stocking, and cleaning of the jail facility
- Communicate effectively via police radio, telephone, in person, with citizens, coworkers, supervisors, and persons of diverse backgrounds without prejudice.
- Routinely produce complete and detailed written and typed reports, jail records and document calls and investigations.
- Must be able to work independently without supervision on any shift, including nights, weekends, and holidays.
- Safely and effectively use any authorized duty weapon, and demonstrate proficiency annually.
- Must be able to handle money for bond fees and correctly document receipt and book keeper of the jail bond funds.
Air Technician Lead/Supervisor
Total Safety
08.2016 - 10.2022
- Main Client Contact on Nights. Helped to assist Project Manager in ensuring that all aspects of Turnaround Project ran in a safe, effective, and proficient manner.
- Supervised Turnaround Crew to ensure proper training, safety, and services, were being administered
- Performs inspection, cleaning, servicing, reassembling, and testing of various SCBA (Self, Contained Breathing Apparatus) and other respiratory equipment and breathing air equipment.
- Performs routine inspections and maintenance of breathing air regulators and reducers and high and low pressure manifolds
- Supervised and Maintained Equipment Trailer used to supply Contractors with Breathing Air Equipment. Including: Administering Great Customer Service, Maintaining Inventory, Safety, and Cleanliness.
- Air Quality Monitoring using AreaRae and UltraRae
- Complete all documentation and data entry associated with inspection and repair in a timely manner. This includes all inspection and repair documents, job cost billable expenses, and time sheets.
- Promoted from Air Tech I to Air Tech II to Air Tech Lead/Supervisor
Trolley Operator
JSW Steel
06.2015 - 07.2016
- Efficiently read and interpreted blueprints
- Served as roll line Operator to ensure plate and pipe production and quality was high
- Inspected machine parts with measuring tools.
- Set up machines to start production cycles and controlled machine settings
- Laid out all pipe and plates correctly according to safety standards
- Marked pipe and coded pipes using serial numbers, company stencil, and dimensions
- Prepared pipe samples for Met Lab testing
- Ensured all safety equipment was properly worn at all times in the workplace
- Promoted from Marking Table Operator to Trolley Operator
CCR-Tech Support (Remote)
Asurion
12.2014 - 06.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Assisted with online orders and exchanges
- Troubleshooted Internet, phone, and cable issues
- Handled contracts and warranties
Fire Watch / Hazard Watch
Pasadena Tank Corporation
08.2012 - 11.2014
- Examined fire extinguishing and fire protection equipment to verify functionality and reported repairs and replacements if needed.
- Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
- Monitor all hot work (welding or grinding) within the work area
- Ensure that all crewmen understand and follow all guidelines within the work permit
- Responsible for ensuring all fires are contained
- Shut down all operation if there is a fire or fire hazard present
- Ensure all crewman are properly wearing personal protective equipment
Assistant General Manager
LaQuinta Inn & Suites -Various Locations Within Co
09.2005 - 05.2012
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed Accounts Receivable/Accounts Payable, Budgeting, Price Monitoring, and Competitive Pricing
- Responsible for achieving all goals in revenue, budget, product quality, service quality, labor and turnover
- Supervised staff of 25+ employees
- Promoted from front desk to Assistant General Mgr.
Education
Associate of Science - Sciences
Lee College
Baytown, TXHigh School Diploma -
Robert E. Lee High School
Baytown, TXSkills
- Customer Service Driven
- Property Management Certified in Hospitality
- Scheduler and Coordinator
- 8 Years in Oil & Gas Industry
- 7 Years in Management
Certification
Property Management Certification
52 Satisfied Credit Hours Earned -Associates of Applied Sciences in Process Technology in Progress.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Jailer
The City of The Colony Tx
01.2023 - Current
Air Technician Lead/Supervisor
Total Safety
08.2016 - 10.2022
Trolley Operator
JSW Steel
06.2015 - 07.2016
CCR-Tech Support (Remote)
Asurion
12.2014 - 06.2015
Fire Watch / Hazard Watch
Pasadena Tank Corporation
08.2012 - 11.2014
Assistant General Manager
LaQuinta Inn & Suites -Various Locations Within Co
09.2005 - 05.2012
Property Management Certification
52 Satisfied Credit Hours Earned -Associates of Applied Sciences in Process Technology in Progress.
Associate of Science - Sciences
Lee College
High School Diploma -
Robert E. Lee High School
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