Nikki King
Little Rock,AR
Summary
Dedicated customer service representative skilled in effective communication, order processing, and problem-solving. Proven ability to assist customers and manage records for improved satisfaction.
Overview
24
24
years of professional experience
Work History
Customer Service Representative
Routhe Wrecking
Little Rock, AR
01.2024 - 05.2024
- Assisted customers with inquiries and provided product information.
- Processed orders and managed returns efficiently.
- Maintained accurate customer records in the database.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Pressure Washer
Belflex Staffing
Little Rock, AR
01.2022 - 03.2023
- Operated pressure washing equipment for residential and commercial properties.
- Maintained cleanliness and organization of tools and work areas.
- Followed safety protocols to ensure a safe working environment.
- Prepared surfaces by removing debris before pressure washing.
- Assisted team members with challenging cleaning tasks as needed.
- Ensured proper functioning of equipment prior to use.
Debone Line Worker
Custom Craft
Little Rock , AR
05.2020 - 04.2021
- Followed established procedures for proper handling and storage of materials.
- Removed bones from poultry meat using hand knives or automated machines.
- Cleaned work area, equipment, tools, and utensils according to established sanitation procedures.
- Reported any problems or malfunctions immediately to supervisors or maintenance personnel.
- Weighed packages of deboned poultry products before shipping them out.
Production Worker
Dewafflebakkers
Maumelle, Arkansas
04.2018 - 05.2020
- Operated machinery to assemble custom craft products efficiently.
- Inspected finished products for quality and adherence to specifications.
- Maintained cleanliness and organization of the production area.
- Collaborated with team members to streamline production processes.
Crew Member
McDonald's
Little Rock, Arkansas
09.2000 - 05.2005
- Prepared and assembled food items according to standard procedures.
- Handled cash transactions accurately and efficiently at the register.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer complaints in a professional manner.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Education
High School Diploma -
Hall Senior High School
Little Rock, AR05-2020
Skills
- Customer service
- Order processing
- Technical support
- CRM software
- Customer records management
- Relationship building
- Effective communication
- Team collaboration
- Problem solving
- Attention to detail
Timeline
Customer Service Representative
Routhe Wrecking
01.2024 - 05.2024
Pressure Washer
Belflex Staffing
01.2022 - 03.2023
Debone Line Worker
Custom Craft
05.2020 - 04.2021
Production Worker
Dewafflebakkers
04.2018 - 05.2020
Crew Member
McDonald's
09.2000 - 05.2005
High School Diploma -
Hall Senior High School