Nikki Liucci

Work History

Burning Tree Country Club

2023.04 - 2023.11

Developed a comprehensive operational checklist for daily tasks, which increased team compliance with standard operating procedures by 40% and improved overall service delivery to customers in a high-traffic retail environment.
Planned and carried out complex events, managing logistics, registrations, and post-event processes.
Leveraged strong communication and organizational skills to negotiate sponsorships and develop effective marketing strategies.
Collaborated with clients and team members to ensure smooth event execution and deliver positive experiences.
Proficient in Microsoft Office, Google Workspace, Dropbox, and Slack for streamlined administrative tasks and communication.

Seabrook Island Club

2018.03 - 2023.03

Developed and executed successful marketing strategies to increase sales and attendance.
Effectively managed inventory, handled ordering processes, and implemented merchandising strategies to ensure optimal product availability and visually appealing displays.
Coordinated and executed events, overseeing logistics, registrations, and operations to ensure smooth and successful execution.
Delivered exceptional customer service by assisting members with equipment purchases and inquiries, while managing approximately 30 incoming calls and emails per day.
Efficient with Microsoft Office, Canva, and Jonas Software.

Connecticut Women's Golf Association

2017.07 - 2018.03

Developed and oversaw social media accounts, boosting engagement and follower growth.
Designed and launched promotional campaigns, significantly increasing event attendance and enhancing online presence.
Established strategic partnerships with local businesses, enhancing sponsorship opportunities and community involvement.
Enhanced overall image by overseeing the creation of visually appealing promotional materials aligned with organizational branding guidelines.
Negotiated partnerships with complementary organizations for mutually beneficial cross-promotion opportunities.

Farmington Woods Golf Club

2016.05 - 2017.10

Oversaw event logistics, including scheduling and team coordination, while maintaining effective communication with clients and professionals to ensure smooth operations.
Formulated and applied marketing strategies to boost event participation and visibility.
Provided exceptional customer service by assisting clients with product selection and transactions, and administered inventory and digital files to optimize the user experience
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.