Overview
Work History
Timeline
Generic

Nikki McGee

Rudolph,OH

Overview

5
5
years of professional experience

Work History

Customer Specialist

Walmart
Bowling Green, Ohio
10.2021 - 08.2023
  • Greeted Customer as they arrived
  • Directed them to where they wanted to go
  • Thanked them as they Left
  • Checked receipts as needed

Cashier

Walmart
Bowling G, Ohio
10.2021 - 08.2023
  • Performed other duties as assigned by management.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Resolved customer complaints professionally in accordance with company policy.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Followed company security procedures for handling large sums of money.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer inquiries regarding store policies and procedures.
  • Discounted purchases by scanning and redeeming coupons.

Security Officer

Allied Universal Security Services
Bowling Green , Ohio
05.2021 - 10.2021
  • Provided escorts for visitors as needed throughout the facility.
  • Maintained accurate logs of all security related activities.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Observed patrons and customers to quickly address security situations.
  • Reported safety hazards for remediation response.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.

Cashier/Service Desk/

Meijer
Bowling G, OH
02.2018 - 05.2021
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Timeline

Customer Specialist

Walmart
10.2021 - 08.2023

Cashier

Walmart
10.2021 - 08.2023

Security Officer

Allied Universal Security Services
05.2021 - 10.2021

Cashier/Service Desk/

Meijer
02.2018 - 05.2021

Similar Profiles

CREATE PROFILE
Nikki McGee