Nikki Medina
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Hook & Reel Seafood
Westminster, CO
01.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server/Barista
Jack's & Steamers Coffee House
Arvada, CO
07.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Red Lobster
Denver, CO
09.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Caregiver
Self-employeed
Westminster, CO
03.2016 - 09.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
High School Diploma -
Goal Academy
Denver, COSkills
- Cash handling
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- Order accuracy
- Multitasking and organization
- Calm demeanor
- POS operation
- Liquor, wine, and food service
- High energy and stamina
- Problem-solving
Certification
TIPS Certification
ServSafe
BarSmarts Certification
Languages
English
Native or Bilingual
Timeline
Server
Hook & Reel Seafood
01.2024 - 08.2024
Server/Barista
Jack's & Steamers Coffee House
07.2023 - 03.2024
Server
Red Lobster
09.2022 - 03.2023
Caregiver
Self-employeed
03.2016 - 09.2022
High School Diploma -
Goal Academy