Nikki Nathan
Portland
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Please take a look at my enclosed resume for more details about my work experience and qualifications. I'd really like to speak with you more about the position, and I look forward to hearing from you soon.
Sincerely ,
Nikki Nathan
Overview
15
15
years of professional experience
Work History
Server/Bartender
LGC Hospitality/All Team/Total Success/Instawork
08.2020 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
All Ready Telephone Systems
All Ready Telephone Systems
09.2018 - 11.2021
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Assisted manager in all aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Server
C Level
06.2016 - 08.2018
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Ruth's Chris Steakhouse
10.2009 - 08.2018
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Sales And Public Relations
Dale Carnegie Sales And Public Relations
10.2003
High School Diploma -
Tigard High School
Tigard, OR06.1995
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- High-volume dining
- Suggestive Selling
- Point of sale operation
- Beverage Preparation
- Food sales and promotion
Timeline
Server/Bartender
LGC Hospitality/All Team/Total Success/Instawork
08.2020 - Current
All Ready Telephone Systems
All Ready Telephone Systems
09.2018 - 11.2021
Server
C Level
06.2016 - 08.2018
Server
Ruth's Chris Steakhouse
10.2009 - 08.2018
Sales And Public Relations
Dale Carnegie Sales And Public Relations
High School Diploma -
Tigard High School
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