Summary
Overview
Work History
Skills
Timeline
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Nikki-Nicole Rich

Stockton,CA

Summary

Team Leader experienced in directing activities in warehouse setting. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational company. Talented at developing strategies. Committed to resolving problems and eager to help team achieve goals.

Hardworking and passionate with strong leadership skills eager to secure an Area Manager position with Amazon.

Overview

5
5
years of professional experience

Work History

Transportation Associate

Amazon SMF3
09.2023 - 10.2024
  • Operated yard truck to move empty and loaded trailers safely throughout yard.
  • Completed transportation assignments on time by efficiently managing multiple priorities throughout the workday.
  • Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
  • Communicated with dispatchers and other personnel to coordinate switching operations.

Process Assistant

Amazon SCK9
09.2020 - 09.2023
  • Implemented the idea of having night shift to start closing one lane out before wrap down starts their shift to ensure a better hand off and faster start and the ability to have less associates to staff on the shift. They are able to finish 30-45 minutes sooner which also makes it easier for ship clerks in outbound to ensure all packages are staged and ready for the drivers so we meet the customers expectations in a timely manner.
  • Analyze daily business plan, have a plan to meet daily goals, identifies inefficiencies in existing processes, and track performance following implementation of improvements.
  • Determined and recommended methods to address improvement opportunities.
  • Earned the trust and respect of my peers and associates which is why I have the ability to have excellent productivity from associates on a shift with such high volume just as any other shift would without rolling over or flexing up.
  • Keep operations up to date with any barriers that there may be and any ideas to help run sort better.
  • Ensuring that everyone is working in safe manner and using body mechanics each and everyday.

Warehouse Associate

Amazon SMF3
06.2019 - 09.2020
  • Worked safely around moving machinery.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
  • Operated PC and RF-based computer systems for inventory management.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Consistently lifted materials weighing as much as 60 pounds.

Skills

  • Customer relations and communications
  • Leadership skills
  • Adapts easily to situations
  • Ability to work well under pressure and achieve goals successfully
  • Distribution and warehousing
  • Warehouse safety
  • Quality control
  • Exceptional time management skills
  • Performance improvement

Timeline

Transportation Associate

Amazon SMF3
09.2023 - 10.2024

Process Assistant

Amazon SCK9
09.2020 - 09.2023

Warehouse Associate

Amazon SMF3
06.2019 - 09.2020

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Nikki-Nicole Rich