Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Saucier

Limestone,Maine

Summary

Versatile person trained in human resources who thrive in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic, with extensive knowledge of managing people and an unsurpassed work ethic. Superb quality control skills, building teams, forcing high level of quality in products and services. Dedicated Operations person and effective leader who excels at using proven methods and cutting - edge technology to successfully cut cost, streamline operations and increase productivity.

Overview

23
23
years of professional experience

Work History

Educational Assistant

RSU 39
Caribou, ME
08.2017 - 08.2021
  • Worked 1:1 with children

Print and Marketing Associate

County Quick Print
Caribou, ME
09.2017 - 12.2018
  • Maintained a clean and safe work environment, resulting in a 100% reduction in complaints filed with management and a 100% increase in crew satisfaction
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 100% annually
  • Developed relationships with new staff members, and assisted existing staff members in their career development
  • Provided customer service and was involved in training new team members each month

Customer Service Associate

Mardens
Presque Isle, ME
10.2016 - 09.2017
  • Customer service, greeting customers, cashing out customers, worked the service desk
  • Taking returns, following the policies of handling money
  • Answering phones, directing customers on where items were located
  • Trained new hires on the cash register and how to follow the policies and procedures of Mardens

Housekeeping Aide

Caribou Rehab & Nursing Center
Caribou, ME
09.2013 - 09.2016
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Maintained a clean and safe work environment, resulting in a 100% reduction in complaints filed with management and a 100% increase in crew satisfaction

Resident Care Director

Northern Maine General Mercy Home Res Care
Eagle Lake, ME
07.2007 - 07.2008
  • Attended State meetings after survey and some executive committee meetings, leading to the adoption of an action plan by the board
  • Attended Care plan meetings and MDS meetings
  • Recruited 6 paid staff members to assist with event management and implementation of a volunteer retention bonus program
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Managed the work of 6 employees, increasing crew efficiency by 96%

Fransican Boarding home: CRMA & RCS

Northern Maine General
Eagle Lake, ME
08.1998 - 07.2007
  • Worked with mental health residents of a 40 bed facility
  • I passed medications, took blood pressures, blood sugars, gave insulin when blood sugar was high follow a scale
  • Followed care plans of patients
  • Noting medication orders placing them in the medication administration records
  • Administer schedule II narcotics and following policy and procedures on documentation
  • Documentation in the residents charts and Medication administration records
  • Assisted with ADLS/IADLS

Education

All -

Fort Kent Community High School
Fort Kent, ME
06.1998

Skills

  • Customer service
  • Computer literacy
  • Food service
  • Communication skills
  • Time management
  • Documentation review
  • Microsoft word
  • Leadership
  • Guest services
  • HIPPA
  • Blood borne pathogens

Timeline

Print and Marketing Associate

County Quick Print
09.2017 - 12.2018

Educational Assistant

RSU 39
08.2017 - 08.2021

Customer Service Associate

Mardens
10.2016 - 09.2017

Housekeeping Aide

Caribou Rehab & Nursing Center
09.2013 - 09.2016

Resident Care Director

Northern Maine General Mercy Home Res Care
07.2007 - 07.2008

Fransican Boarding home: CRMA & RCS

Northern Maine General
08.1998 - 07.2007

All -

Fort Kent Community High School

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Nikki Saucier