NIKKI SHEPARD
Columbia,SC
Summary
Efficient Receiving Clerk known for high productivity and ability to complete tasks swiftly. Possess strong inventory management, data entry, and organizational skills crucial for managing incoming shipments effectively. Excel in communication, problem-solving, and teamwork, ensuring smooth operations in fast-paced environments.
Overview
33
33
years of professional experience
Work History
Receiving Clerk
Lowes Home Improvment
Columbia, South Carolina
06.2006 - Current
- Received and inspected incoming shipments for quality and accuracy.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Managed inventory levels and organized stock in receiving area.
- Documented discrepancies and coordinated with vendors for resolution.
- Assisted in training new employees on receiving procedures and tools.
- Supervised daily operations and ensured compliance with company policies.
- Managed team schedules and assigned tasks to optimize workflow efficiency.
Front End Supervisor
Walmart
Columbia , SC
11.2002 - 06.2006
- Supervised front end operations and ensured smooth customer transactions.
- Managed cash register operations and handled cash reconciliation.
- Coordinated the schedule for the front end team to meet peak hours efficiently.
- Trained and mentored staff on customer service best practices.
- Trained new employees in customer service techniques and store policies.
- Managed customer complaints and rectified issues to complete satisfaction.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Collaborated with management to improve front end processes and workflow efficiency.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
Richland Memorial
PCA/Phlebotomist
Columbia, SC
04.1993 - 10.2002
- Provided direct patient care and assistance with daily living activities.
- Prepared patients for examinations and treatments, including monitoring vital signs to support healthcare providers.
- Supported patient mobility through safe transfer techniques and ambulation assistance.
- Educated patients on health management and wellness strategies effectively.
- Recorded patient information in electronic health record systems, ensuring accuracy for effective care delivery.
- Assisted in the preparation and maintenance of medical equipment and supplies.
- Conducted safety rounds regularly to ensure a safe environment for patients.
Education
Bachelor of Science - Business
Strayer University
united states09-2026
Skills
- Shipping and receiving
- Inventory management
- Inventory control
- Warehouse organization
- Shipping logistics
- Safety and compliance
- Data entry
- Microsoft Office
- Team supervision
- Team building
- Problem solving
- Conflict resolution
- Communication skills
- Customer service
Timeline
Receiving Clerk
Lowes Home Improvment
06.2006 - Current
Front End Supervisor
Walmart
11.2002 - 06.2006
Richland Memorial
PCA/Phlebotomist
04.1993 - 10.2002
Bachelor of Science - Business
Strayer University