NIKKI TERRY
Piedmont,SC
Summary
I am seeking a position that offers me the ability to provide and demonstrate strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
Work History
Licensed Insurance Agent
Washington National Insurance
08.2024 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Promoted products and services using upselling and other sales strategies.
Licensed Insurance Agent
Globe Life Insurance
08.2023 - 08.2024
- Built relationships with decision makers of companies, set up an appointment for presentation
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Generated new business opportunities via targeted marketing campaigns, resulting in increased lead generation and conversion rates.
- Developed customized presentations for prospective clients that highlighted relevant products and benefits based on their unique needs.
- Analyzed customer needs to provide customized insurance solutions.
Customer Service Lead
FoamPartner Americas
01.2018 - 07.2023
- Resolved an estimated 30 conflicts between customer requirements and production scheduling per month.
- Entered the data of 15+ sales orders per day into SAP CRM Module and merged the sales order lines into the Open Order Report.
- Exported work orders derived from the entered sales orders to review for material accuracy and transmittal to the production department.
- Reviewed Work Order Progress on all open sales orders with the Production Manager and Plant Manager and proactively communicated delays to affected customers to negotiate an acceptable solution.
- Supplied Bills of Lading, Packing Slip,and other tracking information to customers for all items that shipped that day.
- Managed our finished goods inventory.
Substitute Teacher, K-12
Anderson School District 1
01.2014 - 01.2018
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Followed lesson plans designed by absent teachers.
- Implemented classroom management techniques to maintain positive learning environment.
Education
High School Diploma -
Wren High School
Piedmont, SC05-2000
Skills
- Marketing techniques
- Team training and development
- Problem-solving abilities
- Multitasking
- Reliability
- Team Leadership
- Professionalism
- Time management abilities
- Networking skills
Timeline
Licensed Insurance Agent
Washington National Insurance
08.2024 - Current
Licensed Insurance Agent
Globe Life Insurance
08.2023 - 08.2024
Customer Service Lead
FoamPartner Americas
01.2018 - 07.2023
Substitute Teacher, K-12
Anderson School District 1
01.2014 - 01.2018
High School Diploma -
Wren High School
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