Nikki Toups
Covington,LA
Summary
Hardworking, quick-thinking and dedicated to maximizing team output. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
7
7
years of professional experience
Work History
Fulfillment Lead
Sam's Club
09.2019 - Current
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
- Resolve customer complaints
Personal Shopper/Packer
JLR Enterprise
11.2016 - 09.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Associate Degree in Nursing - Medical Assisting
Blue Cliff - Houma
Houma, LASkills
- Picking and Packing
- Outstanding customer service
- Product knowledge
- Organization
- Time management
- Cleanliness
- Attention to detail
- Stock organization
- Inspection skills
- Order pulling
- Package preparation
- Teamwork and Collaboration
- Customer Service
- Willing to Learn
Timeline
Fulfillment Lead
Sam's Club
09.2019 - Current
Personal Shopper/Packer
JLR Enterprise
11.2016 - 09.2019
Associate Degree in Nursing - Medical Assisting
Blue Cliff - Houma
Similar Profiles
Amanda MorganAmanda Morgan
Assistant Director at Sam's Club Kids Club/Bright HorizonsAssistant Director at Sam's Club Kids Club/Bright Horizons
Shawn WigleyShawn Wigley
Freezer Associate at Sam's ClubFreezer Associate at Sam's Club
Bailey BoothBailey Booth
Fresh Food Associate at Sam's ClubFresh Food Associate at Sam's Club
TERESA LAWRENCETERESA LAWRENCE
Front End Associate at Sam's ClubFront End Associate at Sam's Club
CLAIRE FONTENOTCLAIRE FONTENOT
Human Resource Generalist at Abita Brewing CompanyHuman Resource Generalist at Abita Brewing Company