Summary
Overview
Work History
Education
Skills
Timeline
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Nikki Tran

Rosemead,CA

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

8
8
years of professional experience

Work History

Supervisor

Tpumps
Pasadena/Monrovia/Upland, CA
02.2015 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.

Barista/Cashier

Cha For Tea
Alhambra, CA
02.2014 - 08.2014
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Mark Keppel High School
Alhambra, CA
06.2013

Skills

  • Priority management
  • Training and mentoring
  • Inventory oversight
  • Business administration

Timeline

Supervisor

Tpumps
02.2015 - Current

Barista/Cashier

Cha For Tea
02.2014 - 08.2014

High School Diploma -

Mark Keppel High School

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Nikki Tran