Nikkie Poole
Rowlett,TX
Summary
Multi-talented Assistant Director focused on streamlining operations and increasing team productivity. Fully versed in office functions to meet deadlines. Mentors and coaches staff to optimal levels of productivity and leadership.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Director
Whistle Stop Station
Rowlett, TX
04.2023 - Current
- Implemented quality control measures to uphold company standards.
- Provided support in the recruitment and training of new staff members.
- Produced thorough, accurate and timely reports of project activities.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Assisted in the coordination of special events and corporate functions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained compliance with industry regulations and organizational policies.
- Reviewed completed work to verify consistency, quality, and conformance.
- Handled payments on ProCare and facilitated tours of the facility.
Pre-K Teacher
By the Barnyard Gate
Sachse, TX
10.2020 - 04.2021
- Developed professional relationships with parents, teachers, directors and therapists.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Promoted good behaviors by using positive reinforcement methods with children.
- Organized and led activities to promote physical, mental and social development.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Taught children foundational skills in colors, shapes and letters.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Participated in workshops, trainings and conferences to improve educational skills.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Communicated regularly with parents regarding their child's progress.
- Established indoor and outdoor safe play environments for toddler-age children.
- Incorporated music, art and theater into lesson planning.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
Education
High School Diploma -
Rowlett High School
Rowlett, TX12-2012
Some College (No Degree) - Early Childhood Care And Education
Richland College
Dallas, TXSkills
- Crisis management
- Business goals
- Individual accountability
- Financial administration
- Negotiation
- Recruitment and hiring
- Staff management
Certification
- CPR Certified
- CDL License
- Directors Credential
Timeline
Assistant Director
Whistle Stop Station
04.2023 - Current
Pre-K Teacher
By the Barnyard Gate
10.2020 - 04.2021
- CPR Certified
- CDL License
- Directors Credential
High School Diploma -
Rowlett High School
Some College (No Degree) - Early Childhood Care And Education
Richland College
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