Summary
Overview
Work History
Education
Skills
Painting, Writing Poetry, Volunteering, Cooking New Recipes
Timeline
Generic

NIKKI YOUNG CHANDLER

Bremen,GA

Summary

Energetic, results-driven Marketing Coordinator and natural leader offering wealth of experience in community and professional relationships. Excellent attention to detail and remarkable critical thinking skills. Proficient in developing and overseeing projects with focus on quality and efficiency.

Overview

15
15
years of professional experience

Work History

Housekeeper and Sitter for the Aging

Self-Employed
12.2019 - Current
  • Cleaning and Sitting with the Elderly
  • Advertised my strengths as a sitter and house cleaner
  • Scheduling and Quotes
  • Cleaned homes
  • Sit with elderly and helped with meals, appointments and companionship

Marketing Liaison

Powder Springs Transitional Care and Rehab
11.2018 - 10.2019
  • Provided clients (residents and families) with extensive knowledge in the process of choosing a nursing and rehab facility
  • Monitored the needs and the service satisfaction levels within the community
  • Developed and supervised marketing and sales plans.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Created printed marketing materials designed to drive campaigns.

Director of Admissions and Marketing

Haralson Nursing & Rehabilitation Center
06.2016 - 10.2019
  • Planned and executed marketing plan for strategic growth for the facility
  • Built and maintained solid relationships with medical and senior living professionals
  • Reviewed all admission referrals for care level, social interactions, and financial resources
  • Communicated closely with families of potential residents to discover needs and expectations.
  • Identified new opportunities to enhance communication with team members, leveraging internal communication channels and executing tactics for delivering key messages and information to audiences.
  • Created and managed marketing budget and monthly reporting.
  • Directed marketing projects through conceptual planning, schedule management and final implementation.

Director of Community Relations

Brookdale Senior Living Facility
05.2015 - 06.2016
  • Provided education to families of potential residents to discover needs and expectations
  • Responsible for sales growth by obtaining new admissions
  • Planned and executed internal and external marketing events
  • Handled customer billing and receipt of payments.
  • Identified and cultivated strategic community relationships and executed events with area organizations.
  • Oversaw social media presence and aligned posts to include branding and trending ideas.
  • Taught in-house employees strategies for successful internal and external communications.

Director of Admissions and Marketing

Pine Knoll Nursing And Rehabilitation
02.2008 - 05.2015
  • Planned and executed marketing plan for strategic growth for the facility
  • Built and maintained solid relationships with medical and senior living professionals
  • Communicated closely with families of potential residents to discover needs and expectations
  • Partnered with hospital discharge planners to transition residents from hospital to rehab or skilled nursing
  • Developed and provided customer service education and employee team building to all employees.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Directed marketing projects through conceptual planning, schedule management and final implementation.

Education

West Georgia Technical College
Waco, GA
2006

Bowdon High School
Bowdon, GA
2003

Skills

  • Microsoft Office
  • Customer Complaint Resolution
  • Professional Networking
  • Project Planning
  • Detail Oriented
  • Goal Setting and Organization
  • Excellent Time Management
  • Adaptable and Motivating
  • Public Relations
  • Allscripts/Point Click Care Computer Programs
  • Marketing Analytics
  • Corporate Reporting

Painting, Writing Poetry, Volunteering, Cooking New Recipes

I enjoy painting and including poetry while creating birthday and special occasion cards for friends and family. I find satisfaction when volunteering my time at my daughter's school, for their sports teams and also doing unexpected acts of kindness. I take pleasure in preparing home cooked meals and desserts and challenge myself with new recipes.

Timeline

Housekeeper and Sitter for the Aging

Self-Employed
12.2019 - Current

Marketing Liaison

Powder Springs Transitional Care and Rehab
11.2018 - 10.2019

Director of Admissions and Marketing

Haralson Nursing & Rehabilitation Center
06.2016 - 10.2019

Director of Community Relations

Brookdale Senior Living Facility
05.2015 - 06.2016

Director of Admissions and Marketing

Pine Knoll Nursing And Rehabilitation
02.2008 - 05.2015

West Georgia Technical College

Bowdon High School

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NIKKI YOUNG CHANDLER