Nikolas Zingus

Gave clients safety instructions before taking kayaks out

facilitated rentals

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Observed swimmers to quickly detect signs of distress and dangerous animal activity.
• Patrolled beach to check on beach-goers and identify unauthorized activities such as alcohol use.
• Promoted guest satisfaction by offering exceptional support and helping with location or facility questions.
• Set up and broke down equipment, umbrellas and chairs.

• Served high customer volumes during special events, nights, and weekends.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.

• Sold, printed and issued tickets to guests.
• Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
• Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
• Used computerized ticketing systems to process ticket orders accurately and securely.

• Demonstrated snowboarding techniques based on established course framework and student ability levels.
• Maintained optimal physical condition and stamina for continuous teaching and demonstrations.
• Stayed on top of current weather conditions to maintain student safety.
• Utilized variety of snowboarding and ski techniques to impart knowledge and customized instruction to individual skill levels.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Attentively monitored swimmers to identify distress.
• Responded to patron incidents in professional and timely manner