Nikkole Denny
Price,UT
Summary
Dynamic Team Lead with a proven track record at Taco Time, specializing in performance improvement and coaching. Excelled in fostering a positive work environment, leading to increased customer satisfaction and team efficiency. Demonstrated expertise in strategic thinking and problem-solving, ensuring high-quality project completion and organizational growth.
Overview
5
5
years of professional experience
Work History
Team Lead
Taco Time
12.2021 - 06.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Fry Cook
Sharald's
12.2019 - 04.2020
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Cleaned, stocked, and restocked workstations and display cases.
- Enhanced food quality by ensuring proper cooking times and temperatures for various fried foods.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to a positive team environment, collaborating with fellow cooks and staff members.
Kitchen Staff Member
Heirloom Inn
07.2020 - 11.2020
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Customer Service Cashier
Market Express
05.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Carbon High School
Price, UT01.2018
Skills
- Performance Improvement
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
Timeline
Team Lead
Taco Time
12.2021 - 06.2024
Customer Service Cashier
Market Express
05.2021
Kitchen Staff Member
Heirloom Inn
07.2020 - 11.2020
Fry Cook
Sharald's
12.2019 - 04.2020
High School Diploma -
Carbon High School
Similar Profiles
Jason MoenJason Moen
Laborer at Taco TimeLaborer at Taco Time
Aakanksha DaymaAakanksha Dayma
Cashier / Customer Service at Taco TimeCashier / Customer Service at Taco Time
Patricia CarterPatricia Carter
Food Handler at Taco TimeFood Handler at Taco Time
Trenton BaldwinTrenton Baldwin
Cashier at Taco TimeCashier at Taco Time
Mindy HardyMindy Hardy
Child Trauma Therapist at Carbon/Emery Children's Justice CenterChild Trauma Therapist at Carbon/Emery Children's Justice Center