Niklas Baginski
Wappingers Falls,NY
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Sales Representative
PlugPV Solar
Poughkeepsie, NY
10.2022 - 04.2024
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
Contractor
Nu-Line Home Improvement
Wappingers Falls, NY
06.2022 - 10.2022
- Developed detailed plans for projects based on customer needs and expectations.
- Coordinated with suppliers to procure necessary materials for projects within budget constraints.
- Kept clients informed about progress status updates throughout the entire process.
Assistant Manager
Planet Fitness
Wappingers Falls, NY
01.2021 - 06.2022
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Managed customer service inquiries and complaints in a timely manner.
Front Desk Associate
Planet Fitness
Wappingers Falls, NY
11.2020 - 01.2021
- Answered phones, booked reservations, and responded to inquiries from customers.
- Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
- Greeted guests upon arrival and provided excellent customer service.
Car Wash Attendant
Foam and Wash Car Wash
Wappingers Falls, NY
09.2019 - 11.2020
- Greeted customers and answered questions regarding services offered.
- Assisted customers with selection of car wash packages and add-on services.
- Resolved customer issues in accordance with company guidelines.
Commercial Mover
Clancy's Relocation & Logistics
Holmes, NY
05.2019 - 09.2019
- Provided customer service to clients throughout the entire move process.
- Maintained inventory records of incoming and outgoing materials.
- Unloaded and unpacked commercial items at the destination address with care and precision.
Contractor Apprentice
Nu-line Home Improvement
Wappingers Falls, NY
05.2018 - 09.2018
- Assisted in the preparation of job sites, including demolition and debris removal.
- Installed drywall, insulation, and other building materials with guidance from experienced contractors.
- Organized tools and supplies needed for upcoming jobs in advance.
Restaurant Busser
West Main Kitchen
Wappingers Falls, NY
06.2015 - 08.2017
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Swept floors and removed garbage from dining area.
- Communicated with kitchen staff regarding any special orders or requests from guests.
- Greeted customers and provided menus; took beverage orders and delivered drinks.
Education
High School Diploma -
Arlington High School
Lagrangeville, NY06.2017
Some College (No Degree) -
Western Connecticut State University
Danbury, CTSkills
- Project Scope Assessment
- Superb Management Skills
- Employee Performance Evaluations
- Product and Service Knowledge
- Sales and Marketing
- Project Management Abilities
- Spreadsheet Tracking
- Schedule Oversight
- Call Handling
- Employee Communication
- Employee Relations
- Technical Troubleshooting
- Business Development
- Sales closing
Timeline
Sales Representative
PlugPV Solar
10.2022 - 04.2024
Contractor
Nu-Line Home Improvement
06.2022 - 10.2022
Assistant Manager
Planet Fitness
01.2021 - 06.2022
Front Desk Associate
Planet Fitness
11.2020 - 01.2021
Car Wash Attendant
Foam and Wash Car Wash
09.2019 - 11.2020
Commercial Mover
Clancy's Relocation & Logistics
05.2019 - 09.2019
Contractor Apprentice
Nu-line Home Improvement
05.2018 - 09.2018
Restaurant Busser
West Main Kitchen
06.2015 - 08.2017
High School Diploma -
Arlington High School
Some College (No Degree) -
Western Connecticut State University
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