Nikol Kadesh
Webster,NY
Summary
Proven waitress with a track record of enhancing customer satisfaction at Mama Lor's Cafe through exceptional customer service and strong multitasking abilities. Skilled in upselling techniques and team collaboration, significantly increasing sales. Demonstrates problem-solving and attention to detail, ensuring a welcoming dining experience for all guests.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
Waitress
Mama Lor's Cafe
08.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress
Red Robin
01.2024 - 06.2024
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Increased sales significantly by upselling higher-end products to customers.
Education
Nail License - Nail Technician
Shear Ego
Irondequoit, NY 09.2023 - 05.2024
High School Diploma -
Schroeder
Webster, NY06.2024
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Service prioritization
Upselling techniques
Upselling
Multitasking Abilities
Problem-Solving
Attention to Detail
Languages
Russian
Native or Bilingual
Hebrew
Native or Bilingual
Timeline
Waitress
Mama Lor's Cafe
08.2024 - Current
Waitress
Red Robin
01.2024 - 06.2024
Nail License - Nail Technician
Shear Ego
09.2023 - 05.2024
High School Diploma -
Schroeder
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