Nikola Gracanin
Chicago,IL
Summary
Developed exceptional customer service and communication skills in fast-paced dining environment, consistently ensuring guest satisfaction. Demonstrated ability to work efficiently under pressure while maintaining positive attitude and professional demeanor. Seeking to leverage these transferrable skills to transition into new field and contribute effectively.
Overview
2
2
years of professional experience
Work History
Food server, runner, host
Avli #1
Winnetka, Illinois
01.2025 - 01.2026
- Greeted customers entering the restaurant, took them to their tables, answered the phone for reservations and to get orders.
- Served tables for half a year, communicated with customers with what they wanted to order, provided exceptional service, led sales in the entire restaurant.
- Worked with the back of the house/ kitchen to orchestrate the restaurant. Prepared dishes, put on the final touches, ran the food out to customers tables.
Cashier/Maintenance
Skokie Park District #2
02.2024 - 08.2024
- Greeted customers, recorded transactions, handled cash, assisted with events.
- Assisted with fixing and cleaning the golf course, fixing golf machines, monitoring the park.
Education
Bachelor's - finance
University of Illinois Chicago
12-2026
Skills
- Public speaking, excel efficient, powerpoint, word document, avid learner, resilient worker
- Financial planning
- Report writing
- Financial forecasting
- Financial statement analysis
- Pivot tables, graphs, charts, xlookup/vlookup
Languages
Spanish
Limited Working
Serbian
Full Professional
English
Native or Bilingual
Timeline
Food server, runner, host
Avli #1
01.2025 - 01.2026
Cashier/Maintenance
Skokie Park District #2
02.2024 - 08.2024
Bachelor's - finance
University of Illinois Chicago