Nikola Oehm
North Tonawanda
Summary
Competent Accounts Receivable Specialist bringing 20 plus years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
29
29
years of professional experience
Work History
Accounts Receivable Specialist
DWC Mechanical, LLC
04.2024 - Current
- Manage invoicing processes to ensure timely billing and payment collection.
- Reconcile customer accounts, resolving discrepancies to maintain accuracy.
- Develop streamlined procedures for processing payments and managing accounts receivable.
- Analyze aged receivables reports to identify collection opportunities and minimize outstanding balances.
- Coordinate with sales and operations teams to address customer inquiries regarding invoices and payments.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Ensure the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
- Prepare and mailed invoices to customers, processed payments, and documented account updates.
- Monitore accounts to verify compliance with payment terms and schedules.
- Negotiate payment arrangements with customers to establish timely receipt of payments.
- Increase efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Contribute to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
Account Resolution Specialist
Ferguson Electric, Inc.
01.2014 - 02.2024
- Maintain accounts receivable & aging
- Research and resolve problem invoices
- Analyze aged customer accounts
- Communicate with internal & external customers to resolve outstanding items
- Create & implement process improvements to improve cash flow
- Collect payments and accurately record them in the system
- Prepare and distribute aging reports
Assistant Credit Manager
Ronco C&E, Inc.
01.2008 - 01.2014
- Maintain accounts receivable & aging for Ronco C&E, Inc.
- Research and resolve problem invoices
- Analyze aged customer accounts
- Communicate with customers and branches to resolve outstanding items
- Create & implement process improvements to improve cash flow
- Train and mentor other staff
- Submit reports to upper management at request
- Maintain and report work in progress for Ronco C&E, Inc.
- Executive assistant to President/owner
Billing Analyst Nortel Accounts Payable
Ronco C&E, Inc.
01.2002 - 01.2008
- Billing orders for (13) branches.
- Assist Accounts Receivables with inquiries and invoice disputes
- Maintain (4) weekly reports for company balance left to bill
- Balance weekly vendor Statements
- Assist Order Management Team in resolving daily issues
- Daily interaction with Internal and External client
World link Paid Investigator
Citigroup Inc.
01.1997 - 01.2002
- Daily contact with Internal and External clients specifically Asia, Australia, and Central Europe.
- Investigate and resolve rejected items presented for payment.
- Extract process and reconcile account activities.
Education
No Degree - Business Administration
Medaille College
Amherst, NYSkills
- Accounts receivable
- Accurate payment posting
- Aging reports analysis
- Credit and collections
- Payment negotiations
- Strong client relations skills
- Cash application
- Collections
INTERESTS
Spending time with my family and volunteer at large for various organizations within the community
SUMMARY OF QUALIFICATIONS
- Punctual worker with integrity and excellent work ethic.
- Confirmed team player who is enthusiastic and highly motivated
- Above average data entry speed and accuracy
- Articulate, flexible and quick to learn
- Excellent verbal and written communication skills
- Truly customer focused yet mindful of company interests
- Comfortable working under pressure and always willing to go the extra mile
- Professional reception and telephone manner
Timeline
Accounts Receivable Specialist
DWC Mechanical, LLC
04.2024 - Current
Account Resolution Specialist
Ferguson Electric, Inc.
01.2014 - 02.2024
Assistant Credit Manager
Ronco C&E, Inc.
01.2008 - 01.2014
Billing Analyst Nortel Accounts Payable
Ronco C&E, Inc.
01.2002 - 01.2008
World link Paid Investigator
Citigroup Inc.
01.1997 - 01.2002
No Degree - Business Administration
Medaille College