Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nikola Trajkovski

Lusby,MD

Summary

Proven Assistant Manager with a track record of enhancing team motivation and customer relations at Three Brothers Italian Restaurant. Excelled in staff training and development, boosting employee engagement significantly. Skilled in conflict resolution and time management, ensuring smooth operations and exemplary service. Achieved notable improvements in productivity and staff cohesion through effective communication and task delegation. Hardworking and very high selfdemanding, high attention to detail , friendly and easy to communicate with, i speak 6 different languages.

Overview

11
11
years of professional experience

Work History

Asistant Manager

Three Brothers Italian Restourant
11.2021 - Current

Train staff

Prepare lists of duties

Make the orders from other sources

Sign checks

Count registers

Interview people

Create the weekly schedule

Asistant Manager

Three Brothers Italian Restourant
05.2013 - 12.2018

Train staff

Prepare lists of duties

Make the orders from other sources

Sign checks

Count registers

Interview people

Create the weekly schedule

Night Shift Supervisor

Carousel Hotel
05.2013 - 10.2018
  • Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
  • Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
  • Assigned each member of Number person team with specific daily tasks and responsibilities.
  • Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
  • Managed communication between associates and management, addressing key issues and needs.
  • Assisted customers with complaints, questions, and concerns.
  • Maintained stock of products and ordered new products when stock was running low.

Education

Bachelor In International Economy And Business - Economics

Economical Faculty - Prilep
Republic Of Macedonia
09.2021

High School Diploma - Economics

Economical High School Jane Sandanski Bitola
Republic Of Macedonia
06.2012

Skills

  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Staff Training and Development
  • Staff Supervision
  • Task Delegation
  • Staff Management
  • Employee Scheduling
  • Orientation and training
  • Consulting
  • Recruitment and hiring
  • Employee engagement
  • Computer Skills
  • Time Management
  • Multitasking
  • Active Listening
  • Professional and Courteous
  • Excellent Communication
  • Good Judgment
  • Conflict Resolution
  • Documentation And Reporting
  • Attention to Detail

Languages

English
Full Professional
Macedonian
Native or Bilingual
Serbian
Full Professional
Bulgarian
Professional Working
German
Limited Working
Russian
Limited Working
Spanish
Professional Working

Timeline

Asistant Manager

Three Brothers Italian Restourant
11.2021 - Current

Asistant Manager

Three Brothers Italian Restourant
05.2013 - 12.2018

Night Shift Supervisor

Carousel Hotel
05.2013 - 10.2018

Bachelor In International Economy And Business - Economics

Economical Faculty - Prilep

High School Diploma - Economics

Economical High School Jane Sandanski Bitola
Nikola Trajkovski