Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NIKOLAI GLUSHKOV

McKinney

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience
2024
2024
years of post-secondary education

Work History

Server

Olive Garden
Frisco
02.2025 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Lifeguard

Frisco Athletic Center
McKinney
04.2022 - 04.2023
  • Monitored pool area to ensure safety and compliance with facility rules.
  • Responded promptly to emergencies and administered first aid as needed.
  • Conducted regular safety drills and training sessions for staff and patrons.

Busser

Eurasia Cafe
Brooklyn
03.2021 - 08.2021
  • Clean tables
  • Move tables according to parties of people
  • Run food
  • Talk to guests
  • Ensure comfort

Banquet Server

Surf & Turf restaurant
Brooklyn
11.2018 - 04.2020
  • Talking to people
  • Ensuring guests comfort
  • Making sure everyone always has drinks
  • Take complaints
  • Solve problems

Education

Heritage High School
Frisco, TX

Skills

  • Outgoing customer service
  • Fast and reliable service
  • Good knowledge of product
  • Fast learner
  • Leader
  • Can coordinate other people
  • Never late, always punctual
  • Point of sale operation
  • Suggestive selling
  • Customer feedback management
  • Positive guest interactions
  • Team collaboration
  • Multitasking and organization
  • Foreign language proficiency

Languages

Russian
Native/ Bilingual
English
Native/ Bilingual

Timeline

Server

Olive Garden
02.2025 - Current

Lifeguard

Frisco Athletic Center
04.2022 - 04.2023

Busser

Eurasia Cafe
03.2021 - 08.2021

Banquet Server

Surf & Turf restaurant
11.2018 - 04.2020

Heritage High School

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