NIKOLAI NEDD
Upper Marlboro,MD
Summary
Information Technology Specialist with extensive experience in the Telecom Industry specializing in Project Management, Data Analysis, Business Process Re-engineering, and Governance Risk and Compliance. Experience working on multiple platforms including Linux, Windows, and Mainframe.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Governance, Risk and Compliance Project Manager
Cognizant / Diversant / Verizon
12.2016 - Current
- Implement IT policies, procedures and controls to govern the protection of corporate information systems, networks, and data
- Review contracts for scope, cost and schedule to facilitate clearances for international third-party suppliers
- Create compliance baselines for offshore third-party engagements by working with key stakeholders, such as InfoSec, General Counsel, Corporate Security and Verizon Business sector
- Perform Third-Party Risk Assessments for offshore vendors to verify data accessed, network configurations and physical workspace controls
- Audit existing vendor approvals to validate continued adherence to Verizon's standards and verify that any previously identified risks were adequately mitigated
- Develop program to support risk management initiative that proactively identify and remediate end-of-life products
- Develop executive presentations to apprise stakeholders on the company's strategic initiatives and performance metrics
- Assisted in maturing the Information Security Risk Management Program by redesigning the GRC framework resulting in reduced processing timelines, improved transparency, software optimization, and efficient backend reporting
Senior Systems Engineer
Verizon
07.2011 - 12.2016
- Improved billing quality and implemented best practices for security compliance
- Supported New York/ New England (NYNE) PRE/POST Bill Quality Certification raising over 200 Issue Resolutions (IRs) resulting in approximately $1M in cost saving
- Supported the conversion of 500K NYNE small and medium business accounts to the strategic Simple bill format by executing and validating 2100 test cases, raising 380 IRs with 82 % resulting in code fixes, and completing 4 pilots in 2 weeks
- Supported the conversion of 6 million Wireline FiOS Digital Voice accounts to Vision's V5 Billing Engine by creating the table mappings from legacy RIBS to V5, completing 29 dry runs, raising 76 IRs with 97 % resulting in code fixes, and reducing validation from 2 days to 4 hours
- Developed and implemented automated data masking techniques within Consumer and Mass Business for applications to adhere to CPI-810 and other Verizon compliance standards
Lead Systems Analyst
Verizon
07.2005 - 07.2011
- Analyzed and developed solutions to recover revenue while identifying root causes of monetary leakage
- Successfully examined business processes and recovered $70M of revenue leakage
- Facilitated architectural designs and reviews for application/ platform migration projects
- Proficient with various telecom products such as DS1/ DS3, SONET, SONET, Trunks, and FiOS
- Reviewed performance benchmarks and established metrics for future tracking
Software Engineer
Verizon
07.1999 - 07.2005
- Converted multi-application legacy billing system to one consolidated billing platform
- Developed standard operating procedures to assist co-workers in practicing consistent methodologies for software development in accordance with the Configuration Maturity Model
- Conducted and attended quality peer reviews to ensure that each deliverable met the client's requirements at each checkpoint in the project's life cycle
- Created and executed test plans using exhaustive methods to ensure that deliverables matched the client's requirement
- Worked closely with software development and testing team members to design and develop robust Mainframe (Cobol / DB2, IMS) solutions to meet client requirements for functionality, scalability and performance
- Collaborated with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications
- Conducted regression testing, analyzed results and submitted observations to development team
Education
BBA - Management Information Systems
Howard University
Washington, DC05.1999
Skills
- Managing multiple projects simultaneously
- Governance Risk and Compliance
- Business process re-engineering
- Software Development Lifecycle
- Strong organization skills
- Analytical troubleshooting
- Data analysis
- Managing and sourcing authorization for
- International resources (Global Clearances)
- Written and oral communication
Accomplishments
- Recovered $70M in revenue leakage
- Redesigned Governance, Risk and Compliance process increasing throughput by 45%
- Selected to lead multiple non-disclosure agreement projects
- Consolidated multiple legacy billing mainframe systems to a single open system platform
- Selected to participate in ISOP, a prestigious program for resources that demonstrate exceptional leadership qualities in an organization
Certification
- PMP - Project Management Professional
Timeline
Governance, Risk and Compliance Project Manager
Cognizant / Diversant / Verizon
12.2016 - Current
Senior Systems Engineer
Verizon
07.2011 - 12.2016
Lead Systems Analyst
Verizon
07.2005 - 07.2011
Software Engineer
Verizon
07.1999 - 07.2005
BBA - Management Information Systems
Howard University
Similar Profiles
Hillery HeigelHillery Heigel
Integrated Floor Plan Designer at Innova Solutions LLC. (Formally Diversant LLC.) / Verizon WirelessIntegrated Floor Plan Designer at Innova Solutions LLC. (Formally Diversant LLC.) / Verizon Wireless
Alexander EgeonuAlexander Egeonu
Senior Full-stack Software Engineer at Cognizant - Verizon Optimus ProjectSenior Full-stack Software Engineer at Cognizant - Verizon Optimus Project
KEITH E. GRUBBSKEITH E. GRUBBS
Software Tester/Digital Self-Serve UAT at Verizon/CognizantSoftware Tester/Digital Self-Serve UAT at Verizon/Cognizant