Nikolai Stroemme
Evergreen,CO
Summary
Professional with a strong ability to work under pressure, and deliver exceptional customer service. Recognized for quick learning and adaptability, often contributing innovative ideas to enhance efficiency in operations. Committed to supporting team members and fostering a collaborative work environment.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Ace Hardware
Evergreen, Colorado
03.2022 - 08.2023
- Developed knowledge about products and sales items to answer customer questions.
- Assisted customers in locating products, providing recommendations based on their preferences.
- Adhered to all company procedures when handling sensitive data such as credit card information.
- Greeted customers upon entering store and provided assistance in locating desired items.
- Processed returns and exchanges quickly and efficiently while ensuring customer satisfaction.
- Organized store by returning merchandise to proper areas and restocked displays.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Placed special orders or called other stores to find desired items.
- Used product knowledge to upsell and cross-sell, maximizing purchase values.
- Greeted customers promptly, offering assistance to improve shopping experience.
- Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
Lifeguard
Mt vernon canyon club
Golden, CO
05.2021 - 09.2022
- Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
- Monitored surrounding environment constantly to watch for potential risks.
- Enforced all safety regulations and posted rules for patrons.
- Observed sections of assigned water zone of responsibility.
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
Education
High School Diploma -
Evergreen High School
Evergreen, CO05-2023
Some College (No Degree) - Marketing
Grand Valley State University
Allendale, MISkills
- Customer service
- Store cleaning
- Point-of-sale system
- Cash handling
- Merchandise display
- Sales floor recovery
Affiliations
- I was a competitive swimmer for 10 years
- I joined the college rowing team
Accomplishments
- I was the captain of the team during my senior year of high school
Timeline
Sales Floor Associate
Ace Hardware
03.2022 - 08.2023
Lifeguard
Mt vernon canyon club
05.2021 - 09.2022
High School Diploma -
Evergreen High School
Some College (No Degree) - Marketing
Grand Valley State University
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