Nikolas Bortolussi
Estero,FL
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Owner/Operator
AuctionVault/BortoBuys
Minneapolis , MN
09.2021 - Current
- Managed day-to-day business operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained and motivated employees to perform daily business functions.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Introduced new methods, practices and systems to reduce turnaround time.
VR
UNFI - SuperValu
Hopkins, MN
05.2022 - 08.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Loaded, unloaded and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
Package Handler
FedEx
New Brighton, MN
11.2021 - 05.2022
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Documented warehouse stock each day and reported inventory totals to supervisor.
Rural Carrier Assistant
USPS
Riesel, TX
10.2020 - 02.2021
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Maintained records on customers with mail forwarding and change of address requests.
Business Owner/Operator
SpaLand
Cotati, CA
01.2016 - 01.2020
- Served as principal stakeholder over organization's complete operations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Engaged with customers to build rapport and loyalty.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Grew sales and boosted profits, applying proactive management strategies.
- Assessed new employee skills and strengths to provide customized training.
Marketing and Sales Manager
Spas By The Bay
Seaside, CA
01.2014 - 01.2016
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 200% in sales.
- Led crisis management team and provided quick turnaround solutions.
- Provided website content and managed maintenance updates.
Certified Pharmacy Technician
Walgreens
Wayzata, MN
12.2010 - 01.2014
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked automated medication dispensing equipment.
- Counted, measured and compounded medications following standard procedures.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Compound Pharmacy Technician
RX Artisans
Wayzata, MN
06.2008 - 06.2013
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Stocked, labeled and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
Restaurant Waiter
Oak City Bar And Grill
Brooklyn Park , MN
01.2007 - 06.2008
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Valet Attendant
Edinburgh Golf Course
Brooklyn Park, MN
01.2006 - 12.2007
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Removed trash and waste from lots to maximize space availability for valet parking.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
Sales Associate
Schmitt Music Co.
Brooklyn Park , MN
09.2005 - 12.2006
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Education
High School Diploma -
Park Center Senior High
Brooklyn Park, MN 09.2005 - 06.2008
Associate of Arts -
Hennepin Technical College
Minneapolis, MN 09.2009 - 05.2011
Skills
Operations management
Timeline
VR
UNFI - SuperValu
05.2022 - 08.2022
Package Handler
FedEx
11.2021 - 05.2022
Owner/Operator
AuctionVault/BortoBuys
09.2021 - Current
Rural Carrier Assistant
USPS
10.2020 - 02.2021
Business Owner/Operator
SpaLand
01.2016 - 01.2020
Marketing and Sales Manager
Spas By The Bay
01.2014 - 01.2016
Certified Pharmacy Technician
Walgreens
12.2010 - 01.2014
Associate of Arts -
Hennepin Technical College
09.2009 - 05.2011
Certified Compound Pharmacy Technician
RX Artisans
06.2008 - 06.2013
Restaurant Waiter
Oak City Bar And Grill
01.2007 - 06.2008
Valet Attendant
Edinburgh Golf Course
01.2006 - 12.2007
Sales Associate
Schmitt Music Co.
09.2005 - 12.2006
High School Diploma -
Park Center Senior High
09.2005 - 06.2008
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