Nikolas Bortolussi
Estero,FL
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Owner/Operator
AuctionVault/BortoBuys
Minneapolis , MN
09.2021 - Current
- Managed day-to-day business operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Trained and motivated employees to perform daily business functions.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Introduced new methods, practices and systems to reduce turnaround time.
VR
UNFI - SuperValu
Hopkins, MN
05.2022 - 08.2022
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Loaded, unloaded and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
Package Handler
FedEx
New Brighton, MN
11.2021 - 05.2022
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Followed verbal and written instructions to properly move and ship products.
- Documented warehouse stock each day and reported inventory totals to supervisor.
Rural Carrier Assistant
USPS
Riesel, TX
10.2020 - 02.2021
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
- Maintained records on customers with mail forwarding and change of address requests.
Business Owner/Operator
SpaLand
Cotati, CA
01.2016 - 01.2020
- Served as principal stakeholder over organization's complete operations.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Engaged with customers to build rapport and loyalty.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Grew sales and boosted profits, applying proactive management strategies.
- Assessed new employee skills and strengths to provide customized training.
Marketing and Sales Manager
Spas By The Bay
Seaside, CA
01.2014 - 01.2016
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 200% in sales.
- Led crisis management team and provided quick turnaround solutions.
- Provided website content and managed maintenance updates.
Certified Pharmacy Technician
Walgreens
Wayzata, MN
12.2010 - 01.2014
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked automated medication dispensing equipment.
- Counted, measured and compounded medications following standard procedures.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Compound Pharmacy Technician
RX Artisans
Wayzata, MN
06.2008 - 06.2013
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Stocked, labeled and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted, measured and compounded medications following standard procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Assisted in preparation, distribution and storage of pharmaceuticals.
Restaurant Waiter
Oak City Bar And Grill
Brooklyn Park , MN
01.2007 - 06.2008
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Valet Attendant
Edinburgh Golf Course
Brooklyn Park, MN
01.2006 - 12.2007
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Removed trash and waste from lots to maximize space availability for valet parking.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
Sales Associate
Schmitt Music Co.
Brooklyn Park , MN
09.2005 - 12.2006
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Education
High School Diploma -
Park Center Senior High
Brooklyn Park, MN 09.2005 - 06.2008
Associate of Arts -
Hennepin Technical College
Minneapolis, MN 09.2009 - 05.2011
Skills
Operations management
Marketing
Staff Management
Verbal and written communication
Forklift Operations
Loading and unloading
Relationship building
Coaching and mentoring
Budget development
Lifting and sorting
Labeling and boxing
Warehouse Logistics
High-volume dining
Order accuracy
Upselling techniques
Accurate money handling
Menu presentation
Guest relations
Store opening and closing
Product promotions
Scheduling flexibility
Reliability
Organization
Multitasking Abilities
Problem-Solving
Timeline
VR
UNFI - SuperValu
05.2022 - 08.2022
Package Handler
FedEx
11.2021 - 05.2022
Owner/Operator
AuctionVault/BortoBuys
09.2021 - Current
Rural Carrier Assistant
USPS
10.2020 - 02.2021
Business Owner/Operator
SpaLand
01.2016 - 01.2020
Marketing and Sales Manager
Spas By The Bay
01.2014 - 01.2016
Certified Pharmacy Technician
Walgreens
12.2010 - 01.2014
Associate of Arts -
Hennepin Technical College
09.2009 - 05.2011
Certified Compound Pharmacy Technician
RX Artisans
06.2008 - 06.2013
Restaurant Waiter
Oak City Bar And Grill
01.2007 - 06.2008
Valet Attendant
Edinburgh Golf Course
01.2006 - 12.2007
Sales Associate
Schmitt Music Co.
09.2005 - 12.2006
High School Diploma -
Park Center Senior High
09.2005 - 06.2008