Nikolas Christakis
TK's Sports Bar
South Yarmouth,MA
14
years of professional experience
Customer-focused account management professional with experience in onboarding, client relations, and problem resolution. Known for maintaining accurate records and improving customer satisfaction through clear communication and strong problem-solving.
Work History
Pizza Manager
6 Months- Trained staff on pizza assembly, portion control, and food safety procedures.
- Coordinated order flow between kitchen and front-of-house during busy rushes.
- Managed pizza prep, ensuring dough, toppings, and ovens stayed ready for consistent service.
Account Manager
9 Months- Coordinated account onboarding, ensuring accurate documentation and smooth service activation.
- Collaborated with internal teams to resolve escalations and maintain service continuity.
- Guided clients through product updates, transaction disputes, and compliance requirements.
- Maintained account records in CRM systems, ensuring accuracy and timely follow-up.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Kitchen Manager
6 Years 6 Months- Supervised kitchen staff, coordinated prep schedules, and maintained consistent service flow
- Enforced food safety, sanitation, and proper storage procedures across daily operations
- Trained new team members on station setup, line execution, and quality standards
- Monitored inventory levels, ordered supplies, and reduced waste through tighter portion control
Pizza Maker
6 Years 10 Months- Prepared pizzas using fresh dough, sauces, and toppings to match customer orders and quality standards.
- Managed oven timing and temperature to ensure consistent bake quality and food safety.
- Coordinated kitchen workflow to keep preparation lines moving during busy service periods.
- Trained new staff on topping placement, portion control, and station sanitation procedures.
Education
High School Diploma
Skills
Food service
Account management
Team management
Customer service
Staff training
Problem-solving
Timeline
Pizza Manager
TK's Sports Bar
11.2025 - 05.2026Read More
Account Manager
First Merchant Payment Services
05.2023 - 02.2024Read More
Kitchen Manager
Knots Landing Bar & Grill
04.2019 - 10.2025Read More
Pizza Maker
New England Pizza
06.2012 - 04.2019Read More
Monomoy Regional High School
High School Diploma
Read More