Nikolas Serrao
Reading,MA
Summary
Hardworking and passionate job seeker with an eagerness to contribute to team success and further develop professional skills. Brings positive attitude to continuous learning and growth. Prepared to start career and make meaningful contributions with commitment and team work.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Clerk
Stop and Shop Supermarket
08.2024 - Current
- Contributed to a positive work environment through effective communication and teamwork among my colleagues.
- Issued receipts and processed refunds, credits, or exchanges.
- Kept front check out area clean and organized for efficient service.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Cashier
Stop & Shop Supermarket
07.2021 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with accuracy levels.
- Built relationships with customers to encourage repeat business.
Medical Assistant Intern
Northshore Cataract and Laser
03.2024 - 05.2024
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Supported optimal patient care by performing diagnostic tests under supervision, such as blood pressure, removal of IVs, and point-of-care testing.
- Welcomed patients and inquired about wellbeing since last treatment.
- Taught patients about medications, procedures, and care plan instructions.
Education
Middlesex Community College
Lowell, MA 05.2024 -
High School Diploma -
Reading Memorial High School
Reading, MA06.2023
Skills
- Vital Sign Monitoring
- Patient Confidentiality
- Exam Room Preparation
- Instrument Sterilization
- Vitals Collection and Documentation
- Certified in CPR/AED
Accomplishments
Second Degree Black Belt
Certification
Certificate in Medical Assisting
Timeline
Customer Service Clerk
Stop and Shop Supermarket
08.2024 - Current
Middlesex Community College
05.2024 -
Medical Assistant Intern
Northshore Cataract and Laser
03.2024 - 05.2024
Cashier
Stop & Shop Supermarket
07.2021 - Current
Certificate in Medical Assisting
High School Diploma -
Reading Memorial High School
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