NIKOLAS STINSON
Powder Springs,United States
Summary
Skilled team player with strong analytical skills working with computer data. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities and a drive to accomplish any task with utmost efficiency and accuracy in a respectable amount of time.
Overview
8
8
years of professional experience
Work History
Professional Parts Specialist
O'Reilly Auto Parts
01.2026 - Current
- Assisted customers in identifying and sourcing automotive parts efficiently.
- Processed customer orders and ensured accurate inventory management using point-of-sale systems.
- Collaborated with team members to maintain organized stockroom and display areas for optimal product visibility.
- Provided technical product knowledge to customers, enhancing their purchasing experience and satisfaction.
- Evaluated inventory levels regularly, recommending replenishment strategies to reduce stock discrepancies.
- Implemented process improvements that increased workflow efficiency during peak business hours.
- Developed strong vendor relationships to facilitate timely procurement of sought-after automotive components.
- Issued parts to individual technicians and mechanic businesses to complete customers' repairs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Tracked parts use and charged items to customer accounts for billing.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Increased store revenue by cross-selling products and upselling services to customers.
- Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
- Maintained the highest grossing sales across all parts specialist at this location since my start of this position and currently continuing to increase my gross sales each month.
- Researched vehicles and parts via physical catalogs and electronic means.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
Sales Associate
Hibbett Sports
11.2024 - Current
- Provided exceptional customer service, enhancing shopping experience and fostering loyalty.
- Maintained sales floor and stock organization, ensuring product availability and visual appeal.
- Assisted in inventory management, tracking stock levels and conducting regular audits, amidst the constant system changes throughout the year, including AS400.
- Collaborated with team members to achieve daily sales targets and promotional goals.
- Traveled across multiple different franchise locations to assist in restructuring, bi-annual auditing/inventory, and other general task upon immediate request.
- Attended multiple vendor-specific meetings and events to provide consumer level insight for corporate teams and representatives to help better ensure the accuracy of targeted marketing and product supply and demand.
- Trained new associates on store policies, procedures, and customer engagement techniques.
- Resolved customer inquiries and complaints efficiently, promoting positive outcomes.
- Executed markdowns and promotions accurately, maximizing sales opportunities.
- Monitored cash register operations, ensuring accuracy in transactions and balancing at shift end.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Package Handler
FedEx
08.2021 - 12.2021
- Moved outgoing products from staging area to loading dock and assisted with loading and weight distribution.
- Loaded and unloaded freight using motorized and manual equipment.
Sales Associate
TJ Maxx
08.2018 - 05.2019
- Embodied company mission and values through honesty, integrity and high-quality performance.
- Supported cashiers and customers to locate products, confirm prices and replenish stock.
- Unloaded, unboxed and transported incoming merchandise.
- Completed merchandise floor set according to visual standards and directives.
Education
High School Diploma -
Campbell High School
Smyrna, GASkills
- Customer service
- Merchandise restocking
- Scanner operations
- POS systems
- Restock products
- Teamwork and collaboration
- Truck loading and unloading
- Computer competency
- Furniture and fixture dismantling
- Warehouse operations
- Shipping and receiving
- Returns processing
- Packaging and labeling
- Verbal and written communication
- Order fulfillment
- Problem-solving skills
- Inventory auditing
- Inventory management
- Team collaboration
- Vendor relations
Timeline
Professional Parts Specialist
O'Reilly Auto Parts
01.2026 - Current
Sales Associate
Hibbett Sports
11.2024 - Current
Package Handler
FedEx
08.2021 - 12.2021
Sales Associate
TJ Maxx
08.2018 - 05.2019
High School Diploma -
Campbell High School