Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nikole Mahoney

Boca Raton

Summary

Driven and dedicated student pursuing a Bachelor's in Nursing, with proven experience thriving in fast-paced environments and collaborating effectively with diverse teams.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Bolay Restaurant
05.2024 - Current


  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Exhibited high energy and professionalism when dealing with clients and staff.


Customer Service Cashier

Raw Juce
04.2024 - Current
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded proactively and positively to rapid change.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

Spanish River Community High School
Boca Raton, FL

Skills

  • Hospitality
  • Problem resolution
  • High-energy attitude
  • Multitasking and organization
  • Team development

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Cashier

Bolay Restaurant
05.2024 - Current

Customer Service Cashier

Raw Juce
04.2024 - Current

Spanish River Community High School