Nikole Tomita
Tampa,FL
Summary
My name is Nikole Tomita, and I am from Key West, FL. I am a dedicated high-achieving individual with a passion for delivering exceptional service. I am a quick learner, consistently adapting to new challenges and acquiring new skills with enthusiasm and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Secretary
Island Insurance
11.2022 - Current
- Greeted customer and addressed concerns
- Filed paperwork
- Attended phone calls
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
Hostess
Chico's Cantina
08.2023 - Current
- Working in fast paced environment
- Greet and interact with customers daily
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
High School Diploma -
Key West High School
Key West, FLThe University of Tampa
Tampa, FL 08.2023 - 5 2027
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Greeting guests
- Interactive communication skills
Certification
Microsoft Powerpoint, Horace O' Bryant Middle School, 01/01/18, Enhanced Skills, Flexibility, Knowledge
Projects
Volunteer, Key West Varsity Girls Soccer Club, 11/01/23, 03/01/24, Fundraised, Worked Car Wash, Concession Stand Volunteer, Hurricane Clean Up, 09/01/23, 10/01/23, Helped replant trees, Cleaned up trash on beaches, Provided canned goods to those in need
Languages
Czech
Native or Bilingual
Timeline
Hostess
Chico's Cantina
08.2023 - Current
The University of Tampa
08.2023 - 5 2027
Secretary
Island Insurance
11.2022 - Current
High School Diploma -
Key West High School
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