Nikole Tucker
Spokane,WA
Summary
With over a decade of diverse experience, I've successfully managed a family home childcare and preschool, excelled as a Showing Specialist in real estate, and served as Director of Agent Services at Keller Williams. My ability to adapt and thrive in different industries, coupled with my proficiency in technology and systems development, makes me a valuable asset. I bring a unique blend of childcare nurturing and real estate acumen to every role, eager to contribute to your organization's success.
Overview
8
8
years of professional experience
Work History
Child Care Consultant
Enriched Beginnings Learning Center
12.2022 - Current
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Developed complete business plans and operational strategies for new and existing business.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed effective improvement plans in alignment with goals and specifications.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
Director of Agent Services
Keller Williams Spokane
06.2022 - 11.2022
- Assisting agents joining the brokerage with their transition into a new career and/or company, onboarding, new agent training
- Supporting Team Leader with Recruiting New Agents
- Conducted Informative presentations to potential agnets
- Go To resource for agents
- Head of all new agent onboarding
- Trained agents on KW Technology
- CRM maintenance
Director of Agent Services
Keller Williams Platinum
07.2021 - 06.2022
- Head of new agent onboarding
- Assisted team leader with new agent recruiting
- Managed agent billing
- maintained social media platforms
- Go to ongoing support for agents
- Helped launch new agents business
- Maintained a clean and organized office
- CRM Maintenance
Showing Specialist
Shook Home Group
12.2020 - 05.2021
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Coordinated appointments to show tenants and buyers prospective homes.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Provided Clients with their keys and closing gift
- Assisted clients during home inspections
- CRM maintenance
Owner/Operator
Koles Place Childcare
06.2015 - 10.2020
- Managed day-to-day business operations.
- Developed age-appropriate activities and crafts to engage children.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Communicated with parents regarding child's behavior, daily activities, and concerns.
- Supported children's emotional and social development by encouraging positive self-concepts and understanding of others.
- Payroll Management
- Maintained a budget
Education
Licensed Real Estate Agent - Real Estate
Rockewell Instituit
WA StateHigh School Diploma -
Pierce College
Puyallup, WA06.2010
Skills
- Change and Growth Management
- Business Launch
- Program Creation and Implementation
- Client Service
- Quality Control Planning
- Defining Company Vision
- Innovative and Visionary
- Customer Relations
- Business Administration
- Manage Schedules
- Licensed Real Estate Agent
Timeline
Child Care Consultant
Enriched Beginnings Learning Center
12.2022 - Current
Director of Agent Services
Keller Williams Spokane
06.2022 - 11.2022
Director of Agent Services
Keller Williams Platinum
07.2021 - 06.2022
Showing Specialist
Shook Home Group
12.2020 - 05.2021
Owner/Operator
Koles Place Childcare
06.2015 - 10.2020
Licensed Real Estate Agent - Real Estate
Rockewell Instituit
High School Diploma -
Pierce College
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