NIKOLETA GIRGIS
Newark,DE
Summary
Detail-oriented professional with extensive experience in energy efficiency rebate programs. Proven ability to manage diverse administrative tasks, support project managers and engineers to achieve operational and project goals. Proficiency in office softwares and excellent communication skills. Prepared for this role with a strong focus on team collaboration and achieving results. Highly adaptable with skills in project management, stakeholder communication, events and trainings planning and execution. Valued for reliability and ability to meet changing needs.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Program Coordinator
DNV Energy USA
04.2015 - 11.2023
- Supported the implementation of an energy efficiency utility rebate program with focus on administrative and reporting tasks.
- Managed Small Business rebate sub-program, accountable for a specific $/kWh savings, primary point of contact for contractors and trade allies
- Reviewed rebate applications, tracking progress, and coordinated and forecasted with Engineering, Operations, and Outreach departments to meet KPIs and project deliverables
- Provided administrative functions, including management support, inbox management, invoicing, payments and project documentation
- Provided project milestones updates, reviewed energy calculations and technology specifications, scheduled site inspections, ensuring timely communication stakeholders and internal teams
- Experienced with utility bill reviews, utility rate schedules, energy usage verification, qualifications review and approval for program participation, measurement & verification process
- Generated and maintained program documentation, including rebate proposals, disbursement forms, ad-hoc reports, marketing collateral, office procedures, program policies and procedures
- Managed the online application tools, tested system updates, identifying areas for improvement and error minimization and provided ongoing technical support to users
- Supported the Outreach team, resulting in enhanced program visibility and engagement through networking events, webinars, email campaigns, and customer surveys
- Planned and executed events, such as program kick-offs, trade ally summits, and team-building activities, from venue selection to logistics coordination
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
Administrative Assistant
Amerispec Home Inspection Services
04.2012 - 04.2015
- Provided administrative support, managing schedules, meetings, and travel arrangements for management and inspectors
- Supported database management, orders intake, tracking project documentation, updating records, and compiling weekly and monthly status reports
- Managed the dynamic schedule of a team of home inspectors and coordinated appointments with subcontractors and external services
- Coordinated procurement activities, handling office supplies, equipment purchases, and vendor contracts, ensuring smooth office operations
Education
BS - Business Administration
Goldey-Beacom College
05.2011
Skills
- Project Management
- Administrative Assistance
- Management Support
- Program Management and Reporting
- Contractor & Vendor Management
- Document & Inbox Management
- Workflow Improvement
- Events, Trainings and Presentations
Certification
- Project Management Principles and Practices, 04/01/19
- Budgeting and Scheduling Projects, 05/01/19
- Managing Project Risks and Changes, 06/01/19
- Business Metrics for Data-Driven Companies, 11/01/19
Timeline
Program Coordinator
DNV Energy USA
04.2015 - 11.2023
Administrative Assistant
Amerispec Home Inspection Services
04.2012 - 04.2015
BS - Business Administration
Goldey-Beacom College
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