Nikolija Videnoivc
Ames,IA
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch a career while achieving company goals. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Server/Waiter
BNC FILEDHOUSE
Ames, IA
10.2022 - 01.2023
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
Server/Waiter
Buona Beef
Harwood Heights, IL
05.2021 - 09.2021
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Upheld high standards of sanitation in accordance with health department regulations.
Telemarketer
One Wish
Harwood Heights, IL
09.2018 - 01.2019
- Understood and followed oral and written directions.
- Achieved cost-savings by developing functional solutions to problems.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Science - Construction Engineering
Iowa State University
Ames, IA05-2026
Minor in Business - Business
Iowa State University
Ames, IA05-2026
High School Diploma -
Ridgewood High School
Norridge, IL05-2021
Skills
- Serving Experience
- Food Service
- Restaurant Experience
- Order Management
- Guest Engagement
- Exceptional Customer Service
- Sales Techniques
- Menu Memorization
- Point of Sale (POS) System Operations
- Performance Improvement
Languages
Serbian
Native/ Bilingual
Timeline
Server/Waiter
BNC FILEDHOUSE
10.2022 - 01.2023
Server/Waiter
Buona Beef
05.2021 - 09.2021
Telemarketer
One Wish
09.2018 - 01.2019
Bachelor of Science - Construction Engineering
Iowa State University
Minor in Business - Business
Iowa State University
High School Diploma -
Ridgewood High School
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