Nikoloz Shervashidze
Tampa,FL
Summary
Professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Brings proven skills in online retail operations. Knowledgeable about financial tracking, inventory management and promotional strategies to drive substantial sales. History delivering exceptional service to customers and building loyal base.
Overview
2023
2023
years of professional experience
Work History
Operations Manager
Boat Rental Company
Tbilisi, Georgia
05.2020 - 08.2022
- Managed daily operations, streamlining scheduling, rentals, and customer coordination to enhance service delivery
- Oversaw inventory and maintenance of motor boats, jet skis, and water bicycles to ensure operational readiness and customer satisfaction
- Resolved customer issues efficiently, ensuring smooth service and high satisfaction
- Coordinated logistics to optimize workflow, minimizing downtime and supporting efficient operations
- Maintained organized records of rentals, usage, and transactions
Online Business Owner
Independent Employer
Tbilisi, Gerogia
2022 - 2024
- Founded and operated online business, generating ~$13,000 in revenue within first year
- Managed end-to-end operations: sourcing, inventory, order fulfillment, and shipping
- Handled customer communication, resolving issues to enhance retention rates
- Implemented marketing strategies to drive sales and brand growth
- Streamlined order handling processes, reducing time taken for fulfillment
Education
BBA - Business Administration
Schiller International University
Tampa06-2029
Skills
- E-commerce operations
- Marketing strategy
- Online advertising
- Content creation
- Social media engagement
- Sales analytics
- Data analysis
- Order fulfillment
- Supplier relations
- Project management
- Budget control
- Customer service
- Team collaboration
- Business marketing
Languages
English
Full Professional
Russian
Full Professional
gear
Native/ Bilingual
Timeline
Operations Manager
Boat Rental Company
05.2020 - 08.2022
Online Business Owner
Independent Employer
2022 - 2024
BBA - Business Administration
Schiller International University