Nilanjana Mukherjee

Focused on family responsibilities during my child’s early years before re-entering the workforce.

• Enrolled in the AMS early childhood teacher training program in Fall of 2020.
• Graduated in June 2022.
• Reference - Ms Mary Bixler (mary.bixler@gmail.com). She was my mentor.

• Successfully completed 540 hours of AMS internship.
• Strongly demonstrated continuous professional development as an intern.
• Acquire thorough knowledge of all classroom(3-6) subject matter.
• Tailored individually appropriate instructional techniques to meet student needs.
• Created a comfortable and stimulating classroom environment.
• Supported achievement of classroom and institution goals.

• Conduct parent teacher meets
• Assist class of students in toddler class
• Plan and create education plan by following curriculum program
• Ensured that classroom areas were kept clean and free from hazards.
• Engaged with students to teach them educational curriculum.

• Daily Operations Management: Opening and closing the store, managing cash handling and deposits, dealing with vendors and deliveries, coordinating service appointments, and handling emergencies or equipment breakdowns.
• Financial Oversight: Monitoring sales against targets, managing store budgets, analyzing sales data, preparing financial reports, and controlling operating expenses to maintain profitability.
• Staff Leadership and Training: Hiring, training, and onboarding new team members, creating work schedules, conducting performance reviews, providing ongoing coaching, and handling conflicts or disciplinary actions.
• Customer Service Excellence: Resolving customer complaints, training staff on service standards, monitoring customer feedback, handling returns and special requests, and maintaining a welcoming shopping environment.
• Inventory and Merchandising Management: Tracking inventory levels and replenishing as needed, receiving shipments, conducting inventory counts, managing product displays, and maintaining the store layout for optimal sales impact.
• Strategic Planning and Marketing: Developing strategies to improve customer service, grow sales, create new store policies and marketing programs, and facilitate special events or promotions.

• In 2008 we moved to the USA after our marriage and due to my immigration status I was not authorized to work in the USA. During this year I got busy with my daughter and family. I became eligible to work in the USA in 2015.

• Company Overview: The IIFL (India Infoline) group, comprising the holding company, India Infoline Ltd and its subsidiaries, is one of the leading players in the Indian financial services space. IIFL offers an advice and execution platform for the entire range of financial services covering products ranging from Wealth management, Asset management, Insurance, and other small savings instruments.
• Responsible for business development by acquiring clients for the online equity product
• Conduct daily sales calls for financial planning sessions with clients.
• Cross sell and up sell products to existing customers & build portfolios.
• Manage the relationship with customers to ensure persistence & renewals.