Nilda Espinal
Charlotte,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Warehouse Customer Service II
Uber Freight
Charlotte, NC
07.2025 - Current
- Resolved customer issues with knowledgeable and friendly service, fostering high satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with team members to ensure timely product availability.
- Trained team members on logistics procedures and software tools to enhance operational effectiveness.
- Assisted in training new staff on receiving procedures and safety protocols.
- Processed incoming shipments and verified accuracy against purchase orders.
- Proposed ideas and solutions that improved team processes and outcomes.
Logistics Coordinator
Carolina Crossdock
Charlotte, NC
05.2024 - 07.2025
- Coordinated shipments and deliveries with carriers and suppliers for timely transportation.
- Managed inventory levels using warehouse management systems for efficient stock control.
- Processed and tracked purchase orders to ensure proper fulfillment and delivery.
- Processed outbound shipments, including packing and labeling products for delivery.
- Assisted in preparing outgoing shipments and labeling packages accurately.
- Coordinated with team members to streamline shipping and receiving workflows.
- Obtained required documentation to process shipments and support movement.
- Identified order discrepancies and damaged items and notified supervisor.
- Operated computers to access information related to shipping activities.
Education
BBA - Finance
University of Puerto Rico
Carolina, PR 09.2004 - 06.2007
Skills
- Logistics documentation
- Data entry
- Attention to detail
- Problem-solving
- Issue resolution
- Decision-making
- Team collaboration
- Calm under pressure
- Conflict resolution
- Data entry
- Organizational skills
- Critical thinking
Languages
English
Limited
Spanish
Native/ Bilingual
Affiliations
- Travel – Exposure to diverse cultures, adaptability, planning and organization.
References
References available upon request.
Timeline
Warehouse Customer Service II
Uber Freight
07.2025 - Current
Logistics Coordinator
Carolina Crossdock
05.2024 - 07.2025
BBA - Finance
University of Puerto Rico
09.2004 - 06.2007