Nilda Gibbs
Miami
Summary
Dynamic professional with extensive experience in child care and hospitality, including a role at Faena Hotel Miami Beach. Proven ability to enhance guest satisfaction through detail-oriented service and effective relationship building. Skilled in cleaning techniques and maintaining high safety standards, ensuring exceptional environments for both children and guests.
Overview
7
7
years of professional experience
Work History
Private Nanny
Monje Residence Private Household
Miami, FL
08.2024 - Current
- Provided attentive care and supervision for children, ensuring safety and well-being.
- Developed engaging educational activities to promote learning and development.
- Assisted with daily routines, including meal preparation and transportation to activities.
- Maintained a clean and organized environment conducive to child growth and play.
- Communicated effectively with parents regarding children's progress and needs.
Restaurant Server
Versailles Restaurant
Miami, FL
01.2024 - 12.2025
- Provided exemplary customer service in fast-paced dining environment.
- Managed food and beverage orders accurately, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain menu accuracy and quality standards.
- Enhanced guest experiences by addressing inquiries and resolving issues promptly.
- Cultivated warm relationships with regular customers.
Housekeeping Room Attendant
Faena Hotel Miami Beach
Miami Beach, FL
04.2019 - 01.2024
- Maintained cleanliness and organization of guest rooms to ensure exceptional guest experiences.
- Conducted regular inspections of assigned areas for adherence to hotel standards.
- Collaborated with housekeeping team to streamline cleaning processes and improve efficiency.
- Utilized specialized cleaning equipment and chemicals according to safety guidelines.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Education
Therapeutic Massage -
Technical Medical Center
Miami07-2010
High School Diploma -
Internacional Maria Imaculada
Panama City, Panama09-1973
Skills
- Relationship building
- Menu recommendations
- POS system operation
- Detail-oriented
- Child care experience
- Customer satisfaction
- Guest service
- Guest relations
- Maintenance coordination
- Cleaning techniques
- Supply inventory management
- Health and safety
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Private Nanny
Monje Residence Private Household
08.2024 - Current
Restaurant Server
Versailles Restaurant
01.2024 - 12.2025
Housekeeping Room Attendant
Faena Hotel Miami Beach
04.2019 - 01.2024
Therapeutic Massage -
Technical Medical Center
High School Diploma -
Internacional Maria Imaculada