Summary
Overview
Work History
Education
Skills
Timeline
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Nile Wiggins

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

AV Technician

Diversified
01.2019 - Current
  • Set up and maintain AV equipment, ensuring proper function and connectivity
  • Maintained and troubleshot audio and visual equipment to minimize downtime.
  • Provide technical support and assistance to users in operating AV equipment
  • Worked on many projects for companies such as, MTV, MLB, VIACOM, WWE, GOLDMAN SAKS, HBO, XM RADIO, BET, ABC, NBC, MSG and Univision
  • Maintain inventory and documentation of AV equipment, configurations, and repairs
  • Collaborate with cross-functional teams, including event planners and IT professionals
  • Stay updated with emerging AV technologies, trends, and industry best practices
  • Perform routine maintenance tasks, such as cleaning, software updates, and system checks
  • Assists in event setup and management, ensuring smooth AV operations during conferences and meetings
  • Ensure optimal audio and video quality for presentations and events
  • Demonstrate adaptability and problem-solving skills to address unexpected technical challenges efficiently.
  • Pulled and terminated variety of cables.
  • Completed and oversaw rack fabrication.

Fulfillment associate

Amazon
09.2016 - 08.2019
  • Followed procedures at all times for personal and team safety.
  • Meticulous organization and troubleshooting skills
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Effective communication and teamwork
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Skilled in operating material handling equipment
  • Strong work ethic and detail oriented
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Quick learner of new technologies and software.

Sales Floor/ Guest Services

Target
01.2013 - 09.2016
  • Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
  • Collaborated closely with other departments to meet guest needs and provide best possible experience.
  • Maintained up-to-date knowledge of products and services offered.
  • Trained junior team members in customer service strategies and property policies.
  • Streamlined operational processes to maximize efficiency and customer satisfaction.

Education

Electrical And Electronic System Technician -

Lincoln Technical Institute
Union, NJ
2019

High School Diploma -

Linden High School
Linden, NJ
06.2013

Skills

  • Familiar with blueprints and schematics
  • Proficient in building computers using various components, including CPU's, motherboards, RAM, storage devices, and graphics cards
  • Microsoft Office Programs & Apple Programs
  • Windows 7 And 10
  • Hardware Troubleshooting
  • Windows Server 2016
  • System Performance
  • Remote Programming
  • Strong Verbal and Written Communication
  • Critical Thinking
  • Excellent Work Ethic
  • Updating Software

Timeline

AV Technician

Diversified
01.2019 - Current

Fulfillment associate

Amazon
09.2016 - 08.2019

Sales Floor/ Guest Services

Target
01.2013 - 09.2016

Electrical And Electronic System Technician -

Lincoln Technical Institute

High School Diploma -

Linden High School

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Nile Wiggins