Nilka Diaz-Ortiz
Scranton,PA
Summary
Competent Phlebotomy Technician with Five years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
5
5
years of professional experience
Work History
Certified Phlebotomist
Regional Hospital Of Scranton
Scranton, PA
03.2020 - 10.2020
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Certified Phlebotomist
Geisinger Community Medical Center
Scranton, PA
02.2016 - 01.2020
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Education
Associate of Science - Nursing
Lackawanna College
Scranton, PA05.2025
Some College (No Degree) - Medical Assisting
Fortis Institute - Scranton
Scranton, PAHigh School Diploma -
Scranton High School
Scranton, PA06.2012
Skills
- Patient Confidentiality
- Health Education
- Specimen Collection
- Sharps Disposal
- Stress Management
- Specimen Labeling Procedures
- Biohazard Waste Disposal
- Heel Sticks
- Venipuncture and Capillary Puncture
- Processing Specimens
- Blood Cultures
- Staff Phlebotomy Training
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Certified Phlebotomist
Regional Hospital Of Scranton
03.2020 - 10.2020
Certified Phlebotomist
Geisinger Community Medical Center
02.2016 - 01.2020
Associate of Science - Nursing
Lackawanna College
Some College (No Degree) - Medical Assisting
Fortis Institute - Scranton
High School Diploma -
Scranton High School