Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nimesh V Patel

Elmwood Park,NJ

Summary

Experienced and dedicated retail manager with over 20 years of hands-on experience in customer service, team leadership, and store operations within the food and beverage industry. Successfully managed high-traffic environments, led diverse teams, and maintained exceptional service standards. Proficient in inventory control, cash handling, staff training, and product presentation. Demonstrated expertise in ice cream cake decorating and fulfilling custom orders. Fluent in English, Gujarati, and Hindi. Strong work ethic and commitment to delivering quality service in every role.

Overview

22
22
years of professional experience

Work History

Manager

El Oasis Liquor Inc
01.2022 - Current
  • Oversee daily store operations including staff supervision, inventory management, and customer service
  • Handle product orders, deliveries, and vendor communication
  • Maintain clean and organized store environment
  • Assist customers with purchases and resolve any issues
  • Ensure compliance with state liquor regulations and store policies

Partner / Shift Leader

Baskin-Robbins
01.2003 - 12.2021
  • Promoted from Shift Leader to Business Partner after store renovation in 2009
  • Managed store operations, inventory, and employee scheduling
  • Created and decorated custom ice cream cakes for customers and special events
  • Delivered excellent customer service and resolved customer concerns
  • Trained and supervised staff, ensuring high standards in service and food safety
  • Handled bank deposits, supply orders, and equipment maintenance
  • Helped improve store performance, customer satisfaction, and sales growth

Crew Member

Dunkin' & Baskin-Robbins
01.2008 - 01.2009
  • Worked during Bergen Town Center store renovation
  • Prepared food and beverages for customers in a high-volume environment
  • Handled cash register transactions and provided fast, friendly service
  • Maintained cleanliness and followed company policies

Education

High School Diploma -

Navachetan Vidyalya
Limbasi, India
05.1990

Skills

  • Customer Service
  • Team Leadership
  • Cake Decorating
  • Time Management
  • Inventory Management
  • Cash Handling
  • Training Staff
  • Communication
  • Multitasking
  • Problem Solving
  • Decision-making

Languages

English
Gujarati
Hindi

Timeline

Manager

El Oasis Liquor Inc
01.2022 - Current

Crew Member

Dunkin' & Baskin-Robbins
01.2008 - 01.2009

Partner / Shift Leader

Baskin-Robbins
01.2003 - 12.2021

High School Diploma -

Navachetan Vidyalya
Nimesh V Patel